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  1. xeroxvendor

    Advice on Cheap, Reliable Network Laser Printer

    As a Xerox vendor, my reply might seem a bit bias. if you can get your hands on some inexpensive hp multifunction LaserJet printers off of Ebay or Amazon, I would try to do that. Then you can buy generic supplies to save on costs. Having said that, You might want to do a "printer audit" to...
  2. xeroxvendor

    Phaser 8200DP - Powering Off

    Possible thermal sensor, or electronics module seems to be over heating. Personally, the machine model had issues with heating system and was replace by the Phaser 8400 back in 2005-2006. As of today, they have improved the design and have changed the name to ColorQube 8570 which runs about...
  3. xeroxvendor

    Opinions on the eConcierge service

    As a dealer on the east coast, I use the service because I get the product at cost due to the way I have it set up. A few things, Depending on who the dealer is.. or if you get the service directly from Xerox. The cost of the supplies has a break even price compared to a Managed Print Service...
  4. xeroxvendor

    Phaser 860 image bleeding through to other side of paper

    After an extensive search on xerox's support website. I couldn't find anything related to ink bleeding thru with Xerox Ink Sticks. But from what I know of the differences between the 860, 8200, and 8400, 8500, and new models. Over the years the amount of ink that gets applied to the page has...
  5. xeroxvendor

    Top half of typed text cut off

    The only way to test to see if the black cartridge has a blocked print head is t0 switch it out. Are you using a geniune HP cartridge, a compatible, or a refill? I find that refill cartridges do this more often by the third or fourth refill. The heads get clogged and are difficult to get...
  6. xeroxvendor

    Phaser 5400 Size printing issue

    Have you looked at your actual size dimesions within Illustrator or PHotoshop. Program settings might have to be adjusted. Some customers of mine have very large drawings that get scaled down when they convert to a PDF. What makes me think, its not an actual printer issue is that it worked from...
  7. xeroxvendor

    Lexmark optra T612 color printing

    uninstall and reinstall the printer driver would be my first choice but the culprit sounds like the program you are opening the picture with to print the Jpeg file. I would open the file with Internet explorer then print it. If that works, and the windows program doesnt, you may have to reload...
  8. xeroxvendor

    printers and profiles

    on the server, you should remove the policy from adding/deleting , logon as the student profile and get rid of the printer. After that, go back and add the policy back to were it was. takes 5 minutes with two workstations David Drury Northeast Laser Image www.northeastlaserimage.com
  9. xeroxvendor

    what kind of printers for artwork?

    The printer your looking for might be expensive. Based on what program you are using to get the half tone, a Xerox Phaser 7750 might do the trick. David Drury Northeast Laser Image www.northeastlaserimage.com
  10. xeroxvendor

    Network Printer

    Does Printer has a warmup period? Some machines take a few minutes to warm up. Does the network have IP Conflicts? Conflicts with the same IP address will kill connectivity to the Print Server Are multiple people printing to the Lexmark? Someone might have a print job that is holding up the...
  11. xeroxvendor

    New User Printing

    If you have a wireless network setup, the only thing a laptop user would need to do is install the printer onto their laptop. A network printer can plug into the back of the wireless router that will allow many users printing to the same printer. David Drury Northeast Laser Image...
  12. xeroxvendor

    laserjets & borderless printing

    Without bashing HP, some xerox color laser products have a high DPI and have a full bleed feature. (borderless) but the price of the printer is very high. I would check out the Phaser 6360 or the 7300 series David Drury Northeast Laser Image www.northeastlaserimage.com
  13. xeroxvendor

    Can't connect printer...

    You should try install all the proper drivers for the new printer. If you dont have the CD, goto the Canon website and download them. You also might have to go to canon to get an update USB driver so it will detect the printer. other options is that the USB cable is bad, the connecting port is...
  14. xeroxvendor

    Canon BJC-2100 Printer Ink issues

    The standard fix would to be get a new black ink cartridge but that might not help if the print head is blocked. After a period of time the head gets dry and blocked. I would try to have that replaced. On earlier versions the heads were built into the cartridge, so I would clean the...
  15. xeroxvendor

    7300 supplies

    unfortunately I don't know of any way of extending or refurbishing supplies. Xerox has done some funky ways of making sure the toner pirates stay away from their income source. Thats why HP, Cannon, and Lexmark are having a harder time keeping up revenue from thier supplies division. Only one...
  16. xeroxvendor

    Network problem with Phaser 740

    If you have any extra ports left on a the hub I would try switching the port that your using to see if the port is having problems. Are you using a static ip addresses, if not, I would set each computer and printer in the office to their own address. Problems that I have seen with DHCP is that...
  17. xeroxvendor

    SCSI scanner installation problem

    Sounds like the SCSI drivers aren't installed or enabled. I would check that first. David Drury Northeast Laser Image www.northeastlaserimage.com
  18. xeroxvendor

    Phyaser 780 Maintenance

    Just remember, If you do reset the maintenance message, make sure you keep the routine upkeep on the printer, or you will problaly run into problems. Because my company fixes so many printers, we run into tons of people who forget to install kits when the printer requres maintenance. 3 months...
  19. xeroxvendor

    Tektronix 740

    have you tried printing a high quality photo on just plain copy paper? I have found some printers run too hot and won't expect glossy or the premium papers at all. David Drury Northeast Laser Image www.northeastlaserimage.com
  20. xeroxvendor

    Printer for High-Volume Cardstock

    also, if you can cut down on the print jobs to 50-100 pages per print job then wait 1-2mins between jobs for a cool down with your current printers. possible set up a times schedule so you won't over heat and alternate between a few printers so you wont have a down time of printing. David...

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