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  1. trvlr1

    We are using Cisco VoIp and are hav

    If you look in your directory number configuration, then to your Call forward and call pickup section, the first entry is what you are messing with. You will need to have the correct calling search space entered, this should allow you to enter the number as you were doing before.
  2. trvlr1

    All calls internal or external costed

    Many costing systems will not have the option to cost an internal call as they are essentially "free". So even if that was available to add, you would just be putting in your own made up costs anyway.
  3. trvlr1

    Can't call Local numbers on PRI

    If you monitor the D Channel, can you see the call attempts hitting it? If they are, is the string what the Telco requires to route the call?
  4. trvlr1

    Getting around 31 max with HUNT

    That is the Maximum you can set up. What are you trying to accomplish with this, if all 136 phones were in the hunt group it would take a call hours to get around them all and would surely start blocking all your lines with people waiting to be answered. If you can give us a better description...
  5. trvlr1

    CS1000 call pilot not answering

    Check for a holiday schedule directing calls to a non existent recording etc
  6. trvlr1

    CUCM 8.6 to PBX for simplex paging

    It may be that the voltage is low from the port, Cisco IP systems typically give less power than a standard PBX so have these kinds of issues. You can get units that boost ringing voltage etc that just sit in line between the port and the paging system. Also, make sure all your individual...
  7. trvlr1

    Nortel to Avaya T1 Tie

    A T-1 will not give you messaging, it has to be a PRI with D Channel, or did you just misspeak what you meant?
  8. trvlr1

    Opt. 81 re-enabling TNs that I have disabled

    When you disable do a save to both sides of the cores of the PBX. This will make sure the off line side that will come on line at midnight knows they are supposed to be disabled. I would have to guess that LD 33 in midnight routines is causing this to happen.
  9. trvlr1

    MCR and group pickup

    Possible option: Build key 0 as individual SCR numbers on each phone. Have them roll over to the same numbered SCR key 1,2,3 etc on each phone. Build a dummy analog phone corresponding to each number on all of the phones, I believe this will take away the exclusive hold and allow anyone to pick...
  10. trvlr1

    DID not available externally

    Make sure that it really is a DID number with the Telco, they may have short changed you, we have several missing in our so called continuous DID range
  11. trvlr1

    Cisco phone display setting

    Look for line text label and ASCII line text label towards the bottom of the extension page. Try changing that for what you want.
  12. trvlr1

    Line side T1 Ports not showing logged in in Syposium

    Try to disable, then enable each port, sometimes this will log them in.
  13. trvlr1

    Which phone system do you own? Pros & Cons

    Although I fought against it for a long time, the Cisco we use has been a very good investment for us. It is expensive to start out with, but cost per user go down the more you add, so if you have expansion in mind, this may be a good option. As with all IP systems no matter which manufacturer...
  14. trvlr1

    CS1000e Audit of IP Sets

    A simple no cost option is to have HR send you lists of all the people who left / were asked to leave every month, there will be some delay but if this is done efficiently you will capture all the numbers going forward, you will still have to cope with current unused extensions though. We have...
  15. trvlr1

    does anyone remember the boss to sec intercom feature??

    Is this what you are looking for? xx DIG yyyy zz R/V di-1 Dial Intercom Group key Where: • yyyy = group number, from 0-253. For Release 13 and later from 0-2045. • zz = member number from 0-99. The zz value cannot be equal to or share the first digit of a 2 digit number with the SPRE code. For...
  16. trvlr1

    DDI assignment

    Just because it is out of your standard range does not mean it will not work like the rest of your DDI / DID numbers. Add it to your desk phone and test before putting it on the Phantom.
  17. trvlr1

    Remove a forward

    Is this phone active (can they get dial tone) and does the extension appear on any other phone? It could also be forwarded in an IDC table before it gets to the phone when the number comes into the PBX. Calling the extension from the same site would prove that immediately.
  18. trvlr1

    DID calls transferred to PSTN, tie up 2 trunk members until call completion

    A standard transfer as you describe will always take up 2 lines, however, most Telco's have the ability to transfer calls through them. This does usually cost for the feature and any charges associated with the call (ie LD calls) You would typically enter a predefined code or flash or similar...
  19. trvlr1

    How to config/test a TTY port for ACD stats.

    Try 9600 8N1 to start with Do you know what your modem port is set to? There is a good possibility it is set the same.
  20. trvlr1

    T1 Problem

    It may not be the call that is causing this, it may be the number being called. If you call x1234 it goes out of circuit 1 to the next PBX. If in that PBX the number, x1234 is pointed back to the first PBX instead of say the 3rd PBX, it will route it down the second channel, the first PBX will...

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