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  1. LoopyLou

    Map Incoming DID to Contact in MCD system

    Sure it just isn't that she doesn't like them? You can't duct tape stupid.
  2. LoopyLou

    Mivoice call recording (Oaisys)

    What is the system that has this daily maintenance you are referring to? The PBX has minimal involvement in call recording depending if you are using direct or indirect set recording. Direct recording is where sets send their audio through the SRC blade in an MBG/MiCollab. Indirect is when the...
  3. LoopyLou

    Does an ACD Agent HAVE to be a Hot Desking User

    If you are using MiCC software with the deployment you can't mix the types or it screws up the data the MiCC software tires to work with. Hotdesk ACD agents offer resiliency where "old style" do not. You can't duct tape stupid.
  4. LoopyLou

    MiVoice Business Console unbarring extensions

    Could you not setup the system as a hotel and then check the phones in and out for allowing calls. Typically checked out phones are blocked until a guest checks in where they can then make calls. Depending on the console there is a guest services key that can be used to check guests in and out...
  5. LoopyLou

    CPQ Vs SWB

    SWB is dead so we have to get used to CPQ.:( You can't duct tape stupid.
  6. LoopyLou

    teleworker at 'applications loading' for a long time

    Have you tried taking her non functioning teleworker home and trying it? Quick way to eliminate her home setup. You can't duct tape stupid.
  7. LoopyLou

    kwbMitel

    Have to agree. You can't duct tape stupid.
  8. LoopyLou

    pinout fort Mitel ASU CIM port connection

    yep standard cross over cable. You can't duct tape stupid.
  9. LoopyLou

    Caller-ID on twinned device

    I think you have your answer. You can't duct tape stupid.
  10. LoopyLou

    mitel teleworker with cisco 7941 phone

    I assume the 7941 can operate as a SIP device? You can't duct tape stupid.
  11. LoopyLou

    3300 ICP with ACU II

    What kind of voicemail? The system will support fax collection via voicemail but doesn't support it otherwise. You can't duct tape stupid.
  12. LoopyLou

    One Way Audio

    what kind of trunking are you using? Does the issue happen on trunk calls or both trunk and internal? One way audio is usually a routing issue. You can't duct tape stupid.
  13. LoopyLou

    MiCollab on Hyper-V

    Don't think you can really migrate. Need to start from scratch. You can't duct tape stupid.
  14. LoopyLou

    MOH on a cluster

    Because the outside caller will be on hold at the physical gateway where the MOH is? You can't duct tape stupid.
  15. LoopyLou

    Hot Desk Feature on Display - Remove

    If you enable certain features in the COS of the phones the phone will add soft buttons in the upper display area to support them. To remove as already mentioned removed the feature from the COS. You can't duct tape stupid.
  16. LoopyLou

    Inbound Caller ID & Name

    If its some type of physical tape have you tried removing the physical Oaisys tap so you can eliminate that as a possible issue? You can't duct tape stupid.
  17. LoopyLou

    phone does not ring on some calls

    Well it is possible that the message to tell the phone to ring gets lost. I believe the phone provides the ringing to the users its self rather then sending ringing across the network. You can't duct tape stupid.
  18. LoopyLou

    AA to ACD

    The scheduling could be achieved through an IVR or a more advanced voicemail like the Nupoint. You can't duct tape stupid.
  19. LoopyLou

    3rd Party VM on a 3300 7.0

    Nope. Only SIP connections I have done for voicemails used SIP trunks not stations eg Innovations and MS Exchange. You can't duct tape stupid.
  20. LoopyLou

    Click to call with Micollab

    You want true Saleforce integration you need an OIG gateway setup. You can't duct tape stupid.

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