What is the system that has this daily maintenance you are referring to? The PBX has minimal involvement in call recording depending if you are using direct or indirect set recording. Direct recording is where sets send their audio through the SRC blade in an MBG/MiCollab. Indirect is when the...
If you are using MiCC software with the deployment you can't mix the types or it screws up the data the MiCC software tires to work with. Hotdesk ACD agents offer resiliency where "old style" do not.
You can't duct tape stupid.
Could you not setup the system as a hotel and then check the phones in and out for allowing calls. Typically checked out phones are blocked until a guest checks in where they can then make calls. Depending on the console there is a guest services key that can be used to check guests in and out...
what kind of trunking are you using? Does the issue happen on trunk calls or both trunk and internal? One way audio is usually a routing issue.
You can't duct tape stupid.
If you enable certain features in the COS of the phones the phone will add soft buttons in the upper display area to support them. To remove as already mentioned removed the feature from the COS.
You can't duct tape stupid.
If its some type of physical tape have you tried removing the physical Oaisys tap so you can eliminate that as a possible issue?
You can't duct tape stupid.
Well it is possible that the message to tell the phone to ring gets lost. I believe the phone provides the ringing to the users its self rather then sending ringing across the network.
You can't duct tape stupid.
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