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  1. pabxdude

    Remote cell needs Company CLID

    sbc with remote worker CES sbc allows cell phone to register as a station on cm and dial out with CLID of company ces allows techs to make a call, which actually gets PBX to call their cell, then calls other party, all while showing company CLID these are the easiest options as techs dont need...
  2. pabxdude

    Lab AAM single server setup problems.

    as a start i would change all the signalling from CM / SM and AAM to TCP. Their is a requirement for a new TLS license now - so unless you have that, TCP would be the best. For all devices, the same protocol should be used end to end, so either all TCP or all TLS thanks
  3. pabxdude

    Lync2013 Integration With Avaya CM & Session Manager

    demanding; What you need is Avaya Client Applications. As per the installation guide blurb, this is a brief synopsis of what it is: Lync Integration is intended for a network environment where the Microsoft Lync Server is deployed. Lync Integration is a client side add-in to the Microsoft...
  4. pabxdude

    Apply Licence For Aura Platform

    dclake - are you avaya appliances on System Platform or VMWare ? If you are on System Platfrom - you will need to set the WebLM host via CDOM - you enter it as https://<IP_ADDRESS>>:52233/WebLM/LicenseServer The URL will be the licensing address of System Manager For VMWare, this is dne via...
  5. pabxdude

    One-X Mobile SIP CM6.3

    the cm profile for the station should be a regular SIP96X1 station type. This will allow you to also login another SIP station, or even a H.323 (which will still point to CM, not SM)
  6. pabxdude

    Block Extension

    do you have an operator console? if so, would room cutoff allow you to block all outbound, but still allow incoming calls ?
  7. pabxdude

    MWI Not working on new extension

    ok so you posted details of CM dial plan. you need to check the SMGR dial plan too. this is the one that will pass MWI notify messages from SM to CM - without a 2XXX pattern in SMGR, you will experience this issue. as posted above, login to SMGR and review the setup of 1XXX and copy that for...
  8. pabxdude

    Parallel Systems

    i assume you will be putting in Session Manager? if so, setting up a trunk between each CM to SM will allow you to do staged migration of the CM system. What you will need to do is initially keep all of your trunks on the old CM. then when a site is migrated to the new CM, if there is a...
  9. pabxdude

    MWI Not working on new extension

    Newglide; does your AAM connect to Session Manager or CM. As its HA, i would suspect its via Session Manager. As such, i recommend you need to create a dial plan in System Manager for 2XXX towards the CM entity. A review of the 1XXX pattern may give you an idea of how it needs to be setup...
  10. pabxdude

    Avaya Multimedia Messaging with SBCe

    Hi; From reading this post, i am guessing the purpose is to have the SBC and AMM setup a chain of trust based upon a common Certificate Authority. The SMGR is a Certificate Authority, so can sign a CSR generated on the SBC. For the chain of trust to be completed, you will need to generate a...
  11. pabxdude

    Aura 6.2 FP 3 or 4

    the avaya support site has a good tool to view the compatibility between the Avaya product suite: https://support.avaya.com/CompatibilityMatrix/Index.aspx have a look at the applications you require - its quite easy to use.
  12. pabxdude

    1-x mobile sip

    ok - bit of confusion... the mention of trunks was to try and show how different the two offerings of one-x mobile are. the SIP version will only use a trunk if the user makes a call outside of the PBX. If they simply call another user, or voicemail, then no trunks, but still all data for...
  13. pabxdude

    1-x mobile sip

    Yes, the SIP client will register do the Session Manager via two routes: 1 - if you are off the enterprise WIFI, then the client will register through the SBC to SM. This connection could be achieved via the data leg of the cellular phone, or via any WIFI network the cellular device is...
  14. pabxdude

    Configuring a TLS SIP Trunk on Avaya CM6

    it would only need to be the CM application that has the certificate loaded. what issue are you seeing with TLS ? Have you reverted to TCP to isolate security?
  15. pabxdude

    Avaya Server Estate

    Dave- check the support.avaya.com site avaya does support VMWare for most applications, and they have requirements documents that cover the sizing of each VM for each application. As a note - the two dell servers you list are very slim in terms of memory and processor etc, so highly unlikely...
  16. pabxdude

    One-x Communicator and Presence

    kyle555 is correct: If your station is H.323 - then you must enter the credentials to login to the presence elements If your station is SIP - this happens automatically thanks
  17. pabxdude

    CM/SM 6.1 To LYNC 2010 via Direct SIP

    your title is a little misleading - direct sip indicates NO SM, but you appear to have SM. on the cm side - a 488 indicates potentially a codec issue. make sure the codecs being advertised in the SDP are available in the ip-codec-set in CM. it would be better to do your tracing on the SM via...
  18. pabxdude

    ACME SBC to CM6 Direct SIP

    Wallot; 488 messages are errors relating to either party not liking part of the SDP (Session Description Protocol). You are correct in that the SDP will contain information relating to Codec negotiation. I find it odd that a list trace on the TAC shows no data for these calls. How about a list...
  19. pabxdude

    Salesforce to AVAYA CTI

    you will need to liaise with Avaya or an Avaya Business Partner to arrange the software.
  20. pabxdude

    SIP calls only reach the SIP users not the h323

    if your issue is that a SIP phone cannot dial a H.323 phone, then the issue is in System Manager > Routing > Dial Patterns You may be missing a dial pattern that matches stations on CM. add a pattern, and point it to the entity for CM and see how this works.

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