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  1. Tstelecom

    SV8300 fails to respond to SIP REGISTER

    If you are using SIP option 120 in LLDP what are you trying to accomplish with the FTP download? with LLDP SIP option 120 your ITL phone should come to log in prompt of course the default port must change to 5080 from 5060 if this is an SV8300 which based on the R8 I believe it is. This can also...
  2. Tstelecom

    PRI Incoming/Outgoing problem with SV 8500

    Ok depending on what version SV8500 you are running S2 or above you can use common route. instead of all the programming after ARTD do this instead 1. Do ARTD for both B & D 2. Build your trunks 3. go back to ARTD and flag (115 CMRT) as long as ARTD 66 matches PRI should come online. Also...
  3. Tstelecom

    DT700-ITL-2E1

    I have searched and not been able to find any information on the ITL 2E but i do know you need to get into that phone in order to program it. Do you have Phone manager? that allows you to look at the other phones? if so look for the MAC address of the ITL 2E and get the IP address of it. that...
  4. Tstelecom

    One Phone Cannot Call Some External Numbers

    Ok so this is either a 2400 or an SV8500 and appears you are using Auth codes/Forced Account Codes to allow access to certain long distance numbers. AFRS in your example goes to OPR 7 which i do not see what OPR 7 (AOPR) is doing what route that is going out. I see your PHONE is set for RSC 1...
  5. Tstelecom

    DT700-ITL-2E1

    could be wrong but I believe you might need the IP Phone manager to log into the phone. then will have to get the IP address of that phone from the manager to log into it HTTP. I will double check a few things to confirm this and try to get more information for you
  6. Tstelecom

    AD64 help needed for setting up autoattendant

    Ok first with regards to your opening box. Check one digit dialing. then look in the subscriber boxes or transaction boxes depending on what you are doing make sure the number you are dialing resides in there as a subscriber or as a transaction box. If it does not the VM will not know how to...
  7. Tstelecom

    Busy and OG-Q message on DTerm seriesi

    I will say that putting Auth codes/Forced Account codes in a system is a tricky procedure commands rely on other commands before allowing the call. From what I am reading you are using 0 as your access to LCR? If that is the case and all you are trying to do is restrict certain phones from...
  8. Tstelecom

    Attendant console delay announcements

    Ok i resolved the issue it was the second announcement trunk had to be set up a little differently to handle the call via switch settings on the card. i also placed the trunk into a route that was already being used although route 58 worked once the customer recorded their greeting putting in...
  9. Tstelecom

    Voice announce on NEC IVS phone

    Thanks Ozzie but just here to help and get it when i need it :)
  10. Tstelecom

    PMS on SV8300

    I believe that the Guest stations should be in different SFC but i do not see CM13 Specify the kind of station. • (1) (2) Y=51 X-XXXXXX: Station No. 0 : Administrative Station 1 : Guest...
  11. Tstelecom

    Export audio from a NEAXMail AD-64

    What are you Migrating to? Is it another Active Voice Product?... Well now AVST. Such as UM4730, UM8700 If so During the migration it should bring majority of those over for you. Once you do the Offline back up it should ask if you want to save messages and recording if i remember correctly. If...
  12. Tstelecom

    Voice announce on NEC IVS phone

    if IVS look at following Internal Tone/Voice Signaling 08 – 050, 051, 069, 148,156, 270/S 12 02, 07 F/S 15 67, 99 F/S 20 0 - 3 F/A63
  13. Tstelecom

    Attendant console delay announcements

    I have a NEAX2400IPX HM with a few attendant consoles. I have set up delay announcements on it so you will hear ringing then an announcement followed by music and finally a second announcement. here is my problem...the second announcement never plays. following is set up ASYD SYS1 Index242...
  14. Tstelecom

    how to program acg

    If this is actually related to ACD that is located in a seperate command structure called Call Center WORX it has to be installed after the MAT commands have been installed and will put itself into the MAT commands. This of course is depending upon if you actually have Internal ACD versus...
  15. Tstelecom

    moving user's name not the extention.

    as for your VM system what type is it? if it is an AD-64 find the subscriber and change their name and reset PW to default
  16. Tstelecom

    Outbound 911 troubles

    TY Ozzie but I found a different way to do it and i hope this helps someone else. What i did was strip 2 channels from the PRI for two of the locations so 4 channels total. There are 4 PRI's total so i will not hurt trunking and used MA-ID codes to send them out seperate OPR tables IE MA-ID...
  17. Tstelecom

    Outbound 911 troubles

    Ok i realize i missed a few things such as i am not allowed to send out individual DID numbers via ACND and ACNP evrything going out the MG PRI's associated have (xxx)-xxx-71xx~77xx asscociated. so i was looking at MA-ID codes to be able to attach to specific numbers such as 75xx goes out rout...
  18. Tstelecom

    SR-MGC

    The SR-MGC is a seperate piece of hardware that can be located at a seperate location for basic functionality if you lose your main SV8500. It requires its own licensing and should be a 1 for 1 based on your SV8500 IP licensing to allow for functionality to work correctly. IE if you have in IPAN...
  19. Tstelecom

    CNIP/CONP

    This aparently did not get the roll over line to show caller ID customer is still saying they do not see it automatically
  20. Tstelecom

    Outbound 911 troubles

    Ok here is my scenario. I have an Sv7000 with IP phones connected to an MG PRI located in a data center. I have 3 seperate sites located throughout the City. One site has local copper trunks in route 20 another location does not have local copper trunks and the third has a seperate MGPRI located...

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