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  1. Regordmdew

    Need assistance: Installing New T1 for 5 digit dialing...

    Adding a T1: Add DS1 01A01 (slot), complete t1 parameters If isdn, Add Signalling group (number) Add Trunk Group (number) Looks like you will be playing with aar analysis 5
  2. Regordmdew

    Avaya CDR unanswered calls

    change system parameters cdr Suppress CDR for Ineffective Call Attempts? n Like many things, this is written backwards, but see if this is what you need.
  3. Regordmdew

    redundant modular messaging servers?

    I have two (redundant) modular messaging application servers (MAS). These use a common (single) modular messaging storage server (MSS). Should the MSS be down, the MAS's are capable of storing new messages.
  4. Regordmdew

    VLan Tagging on Nortel Switches

    If the default vlan on the switchport is 9 (voip) how will the desktops know to go to vlan 12 (data)? My thought is they won't. Set the default vlan as 12, but include option 176 statements in dhcp to send the phones to vlan=9. You can also configure the phones for vlan 9 in the phone...
  5. Regordmdew

    How to Block International Dialing on Trunk-group

    The normal way to do this is through ARS. Assign a route pattern for your international calls (in US it is 011) and assign the trunk groups in the route pattern with a high FRL. Then the users COR's FRL can match or exceed if international calling is permitted, or be lower if it is not...
  6. Regordmdew

    Softphone Audio Issue

    Do the list trace station (ip softphone extension) while the two calls. Check for network region and possible codec mismatches. What network region is the vpn in?
  7. Regordmdew

    Noise

    If you plug into a different switchport, does the issue resolve? If the agent logs into a different phone, does the issue move?
  8. Regordmdew

    VPNRemote-Is anyone using it?

    We have been trying them and also running into difficulties with phones rebooting. We find the reliability so poor that we consider the phones unusable. While pointing to the ISP is probably pointing in the right direction, since some connections are solid. However, our users will be logged...
  9. Regordmdew

    Remote Forward Button?

    Try this: Give station A console permissions, then have a speed dial button which uses the call forward access code, then station B, then staion C. You will need a second button to turn it off.
  10. Regordmdew

    One Way Audio IP Phone

    Another thing to check is network region and codec. I see mixed G711 and G729A codecs in use. What with all the transferring, this may be a red herring, but you should take a look to confirm.
  11. Regordmdew

    ACM 4.0 - Huntgroup CLI

    change public-unknown-numbering 2423661 (you will perhaps want to truncate this to match more extension) will allow you to specify the 2426444.
  12. Regordmdew

    Network Region Questions

    The short answer: Yes. The depends clause: Presuming that codec sets are compatible, Yes.
  13. Regordmdew

    4610 IP phones acting up

    Several users of 4610 phones at a remote location report issues with phones: 1. Rings twice, disconnects; when caller calls back, works fine. 2. "My telephone rings once and then goes to voice mail. None of the option on the key pad work except for voice mail. The date and time on the...
  14. Regordmdew

    Network Region Questions

    It all depends on what inter network region connection you have programmed on the change ip-network-r form. See page 3 and you can define the connection between NR1 and NR2.
  15. Regordmdew

    Forward fax number to another fax number??

    Do it this way. Add coverage path next (this uses the lowest available number) Change coverage all to y for Inside and outside calls For Point 1, use the number of the fax that you want to take the calls Then change station xxxx (fax number to be forwarded) put in the coverage path assigned...
  16. Regordmdew

    IP Phone not pulling DHCP FW2.83

    I have also seen this problem resolved by doing one of these: 1. Plug the phone into a different LAN port 2. shut the LAN port, then no shut (cisco centric)
  17. Regordmdew

    Softphone setup

    If you are using the included 5 softphone licenses, they are more likely to be V5 than V6, and the IP softphone 6 client would not work. Try the V5 download from avaya.com
  18. Regordmdew

    12 SITE CM

    And I would predict you save a considerable amount in maintenance, but let them show you what it will be.
  19. Regordmdew

    Incoming Call Handling

    On that version, this is accomplished within the trunk group administration. Change trunk group n then go to page 3 and there are fields to fill in to delete and insert digits.
  20. Regordmdew

    removing DS1 card properly?

    One final step if it still shows up in the list config: Change cabinet nnx and blank the line where the circuit pack was (and will still be showing)

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