Thanks for the quick replies. I really like this forum!!!!
I think creating a new coverage path sounds like the easiest way to accomplish my temporary goal.
I am still learning, so please forgive my elementary questions.
Here are my questions:
1. The first thing I'm asked to do is assign a coverage path number, but what is an easy to see a list of all of the current coverage paths so I know which number to use?
2. Creating new coverage path - I assume "Next Path Number" is where the new extension goes, right??
3. For the Coverage Criteria, should I just leave all of the defaults? Here are the defaults:
Station/Group Status Inside Call Outside Call
Active? n n
Busy? y y
Don't Answer? y y # of rings - 2
All? n n
DND/SAC/Goto Cover? y y
4. Do I need to put anything in the Point1 - Point6 fields?
Thanks again for all the help. Very much appreciated.