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  • Users: powerflower
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  1. powerflower

    feature 987 (interupt) not allowed

    The top 8 (4x4) buttons with indicator on a T7316 aren't fully funtional. They are on a T7316e. Use one of the 12 lower ones (8x8) M www.telemarv.ca
  2. powerflower

    Connecting two norstar system together

    minimum release is 6.1, you will need PTP PRI between the systems, DTI cards in each and PRI keycode M www.telemarv.ca
  3. powerflower

    CFNA out of CCR

    Make sure each mailbox is "blind xfer". You will find this setting in voice mail admin F983. With Blind xfer the Flash transfer the call and forgets about it. Also be sure your rings until recall transfer are LONGER than your CFNA ring timer. M www.telemarv.ca
  4. powerflower

    Laptop Issue

    I had the same issue with the same laptop... Dell tech support's answer was 95% sure its the mother board and not worth repairing. M www.telemarv.ca
  5. powerflower

    "clicking" on a MICS???

    If lines are all copper and you are keeping the same software module... back up with a RAD, remove software module, replace KSU, reinsert software. It should come up with all programming intact. If not load your back up. M www.telemarv.ca
  6. powerflower

    NAM w/ Fiber

    F985 will give you main DN. they will then be sequential based on number of ports. In System programing you will find them under MAINTENANCE they will be ports X01, X02, X03 etc. X being the module port the the fibre is plugged into. Of course the NAM must be working at the time you check M...
  7. powerflower

    Assign hunt group to ring after pressing 0

    Sounds like all your phones are in the hunt group so remove the ones you don't want to ring. If this is becoming too confusing I suggest you hire a vendor to sort it out. M www.telemarv.ca
  8. powerflower

    Multiple MOH Sources?

    I doubt an option 11 is an option hahaha... I made a funny M www.telemarv.ca
  9. powerflower

    StarTalk Flash 4

    I know I wouldn't put this kind of troubleshooting in the hands of one of my customers. Get in the car and go for a drive or hire a sub in the area. If your customer is too far away for you to properly service... rethink having remote customers. Good PR... good for business. M www.telemarv.ca
  10. powerflower

    Assign hunt group to ring after pressing 0

    HG programming is the first heading under SYSTEM PROGRAMING. If phones are aleady assigned to the correct HG and the HG is in broadcast mode they should ring. M www.telemarv.ca
  11. powerflower

    Calls to outside quieter than calls inside

    don't forget that on the toshiba systems the volume controlon the DK sets controls the volume of the current function. if speaking on a co it controls that volume, if on the intercom it controls the IC volume. they remain set and independant for each function. M www.telemarv.ca
  12. powerflower

    Numbering plan Belgium.

    does this help http://www.1areacodescountrycodes.com/international-country-codes-city-calling-code-belgium.htm M www.telemarv.ca
  13. powerflower

    CallPilot 150 - unable to record using browser

    I assume you're putting in the correct DN for the CP to dial. verify it with F*0 M www.telemarv.ca
  14. powerflower

    Turn off external ring

    It really depends on which version system and software you're using. As well you need to know how to access and navigate through the programming screens. I recommend you hire a qualified vendor. M www.telemarv.ca
  15. powerflower

    transfer trouble on 7.0

    The redirect dn is only a problem with MICS 5.0 software. It is possible whacky software incompatibilities are causing other non related issues. Upgrade it to 4.1. You may still have to default and reprogram the voice mail to clean out any weird stuff. M www.telemarv.ca
  16. powerflower

    Voicemail hangs up on calls

    Are you sure you are hearing CO dial tone. Is it possible one of your greetings is recorded dial tone. Have a listen to your greetings and ccr home recording from INSIDE the voice mail. Don't laugh it off I've seen it before. M www.telemarv.ca
  17. powerflower

    Rad needs a new password

    You REALLY risk burning the cap by shorting it. Do the math... You've got a fully charged 5 volt cap and a paper clip which has a resistance of 0.1 ohms Current = Volts / Resistance 50 amps running through that paper clip... enough current to weld. M www.telemarv.ca
  18. powerflower

    Upgrade to ICS 4.0

    This is a CICS It can't use it own T1 Channel bank splits a T1 for different uses data/voice If your Audiocodes Mediant Gateway can simulate dial tone it will work. I'm not familiar withthis product. M www.telemarv.ca
  19. powerflower

    Norstar Plus Compact ICS

    you need IRAD enabled software, laptop with a modem and Norstar Remote Utilities software M www.telemarv.ca
  20. powerflower

    feature 987 (interupt) not allowed

    Are you sure F987 is correct code, do F9*1 to verify codes Also you can program F987 or whatever the correct code is to a memory button that has an indicator. It will flash when interrupt is allowed. NVM or CP interface makes no difference M www.telemarv.ca

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