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What kind of router? I have the same setup with a Linksys router capable of VPN. I have tunnel created and it works great.

In the VoIP tab under extensions change the gain. This should do the trick.

It should. When you setup the SMTP on Voice mail Pro it goes through a handshaking process and you get errors if it can't talk to the email server.

Exchange will try until it goes, so if your email server is down when it comes back up the voice mail should go out.

Incoming or outgoing?

You can change the dial 0 timeout action to specific extension/group/disconnect in the Auto Attendant Option "3" when you go in to change the greeting.

You can also edit the .wav file to remove the extra tone. Just delete the last second or so.

It provides both overall system performance information and information on up to 3 selected hunt groups. This comes directly from the documentation. I have always used it as an overall average utilization of trunks.

They can do this by logging in as the other users phone manager and turning on DND.

In a conference the person they want to drop should just hang up. You will here a double beep to let you know that they have hung up.

Do you have caller display type toggled on in the extension tab?

Yes, as Bakeacake says contact your supplier and get a sign on for the following website. You can search via sn. https://emeaprod3.avaya.com/adi/

A little more info would be helpful. What type of SO do you have on the other side? Are your codec's set the same on the VoIP line. Are both unit's the same Release? What do you get for ping result's going each way? Do you have the same service provider for Inet? You need to have at least no...

Do you have the hunt group set to linear?

...press transfer # and the extension number and transfer. Or if you want a button you can create a short code of something like this. Short Code: *56 Number: directvm Feature: Voicemail Node Dial: 0 Then you need to create a place in the voicemail shortcodes called directvm and in you start...

Gibsonic, I am running 2.0(16) in one location and 2.0(18) at the others. Vaniello, In what you showed me you gave the customer to try and since they dial 10 digits for a local call you would want the SC to look something like this, Short Code: (9)xxxxxxxxxx Telephone Number: NS"Customer...

I have this application being used in 2 locations close to same scenario with adtrans from what I'm getting in your question, but I am still confused as to what you have going on. A little more info would be good for myself and maybe someone else in the forum. Thanks -jerry

IP Office can send the Caller I.D. I'm using this in 3 known locations with the scenario I showed you. Also, all 3 locations have the same service provider. One location in Iowa two in Colorado. Works great. Also do they want this for local, long distance, or do they dial a ten digit dialing...

which software update. I am having the same issue.

Have you tried to take the PCVM card and put it in another system that does not have this problem or even a new one. Also make sure the customer does not delete any of these messages and that way when you listen to them in the other system you will save everything.