Follow me doesn’t work
IP403 running 3.0(40), DS16 and Phone 8
Incoming route to hunt group with one DS user (hunt group to enable or disable fallback to answering machine).
If I use the follow me function either via PM or SC to another (free) extension I receive a a busy tone on calling.
In the monitor log I can see the incoming call, the add of the user to the hunt group and the state of the user is IDLE.
I don’t see any bend to the other extension as set in follow me.
Result is HG overflow caused by not reachable user.
IP403 running 3.0(40), DS16 and Phone 8
Incoming route to hunt group with one DS user (hunt group to enable or disable fallback to answering machine).
If I use the follow me function either via PM or SC to another (free) extension I receive a a busy tone on calling.
In the monitor log I can see the incoming call, the add of the user to the hunt group and the state of the user is IDLE.
I don’t see any bend to the other extension as set in follow me.
Result is HG overflow caused by not reachable user.