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  1. bobsou

    Changing Night "button" remotely

    use your start time for your closing time,your start is your opening, for closure for the weekend Example fri start 530 night comes on close for sat & SUN no imput, open on Monday,Stop 0800
  2. bobsou

    016 compatiblity w/Legend

    release 5.0 is the earliest proccessor cke-4,but you should upgrade to aleast a 7.0 to work properly
  3. bobsou

    Card Re-Number

    learn to check if you do not know the system first if you have phantom boards progrmed in the system,because you will wipe out whatever is programmed on them when you do a board renumber
  4. bobsou

    Line pool 70

    you need to put the lines back into the t-1 , then take then out of the pool first, before you can unassign them
  5. bobsou

    Red light "on", then "off"...Merlin II Processor

    yes merlin 11 had a board renumber , but you need to have the boards in the right order after the move to reboot ,that why it is always a good idea to number all boards to the slots
  6. bobsou

    Auto Redial

    it would call the party , when they picked up the call ,it would ring you back , most of the times the reaction was to long , you would pick up and no was their, because the calling party would hang up as no one was their on their end, most of the times that would happen alot of compaints
  7. bobsou

    Partner expansion processor not working

    are you turning them on ,the expansion first, wait 2 sec then turn on the main cabinet
  8. bobsou

    Mute Handset to Monitor Call

    order a noisey enviroment handset w/ a push to talk button
  9. bobsou

    Magix/Voicemail Question

    you need to change your 0 & time out option in the attendant , you have 3 choices , 0 , disconnect or extension choose extension change to 33, listen to it all after selector codes
  10. bobsou

    Off premise extension

    partner off premise range extender will do the trick, but are hard to find, just saw 2 on ebay a while back, don't know if avaya still makes them
  11. bobsou

    DLC forwarded does not ring at stations.

    When they zero out , the calls are going to the call ans. operator ( 768 ), change your voice mail for timeout or 0 ,to the third option to an extension , make that station 700
  12. bobsou

    DLC forwarded does not ring at stations.

    are the calls being answer by a attendant first
  13. bobsou

    Voice Mail setup

    are you sure the button labeled Night is infact Night Service
  14. bobsou

    How to setup a PagePac 20 to Page from a CO line

    before you change out the system ,try replacing the station card, are you using 10 (1 station module ) or 20 stations (2 Station module ) its cheaper than replacing system , those problems can show up on a station card
  15. bobsou

    2 Attendants & Night Service

    use time control in night service to work better, than nobody needs to worry about a button
  16. bobsou

    PRI Problems

    Having the same problem , but trying to prove to the lec that its their problem is a headace in itself but it is their equipement or you would not be able to callout the fast busy comes from their equip. ,if it was your programing you would get reorder tone
  17. bobsou

    Can't seem to renumber a R2 system with a 2-digit dial plan

    The reason you can't renumber is because when use the 2 digit numbering system you have only a few choices of numbering that you can change starting at 6700 ,your digit use from 10 to 66 so 1,2, 3, 4, 5, & 6to 66 are used by the system ,7, 8, & 9 are system options ,do like merlinman said...
  18. bobsou

    8434DX next button

    angry president , just upgraded from 6.3 to a 11.2 definity ,now the next button does not work when using it with the dirrectory on the 8400,but on the 7444,s set you can use next to scoll as it was with the 8400 before the cut but with the 8400 you have to spell the letters , after you chose...
  19. bobsou

    Wierd Power Issues

    their is a limit to the 016 etr ringing ,but i can't recall i believe its 6 at one time,anyone else
  20. bobsou

    Adding a 100DCD and 3 016 MLX cards.

    01 thur 08 will remain the same stations but will be in slot 2 all your stations will move , up lines 1 to 23 will be in your PRI

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