Make sure you are using the Wildix SIP/VoIP password, not the collaboration password. (The SIP/VoIP password is the bottom password when you select 'Set Passwords')
You can record a temporary greeting using admin mailbox TUI or upload one in System Audio Source Update folder using web GUI.
You cannot schedule it but on the day you want the temporary greeting to start, log into the admin mailbox TUI and specify how many days you want the temporary greeting...
Check your offline configuration:
Select your outbound pager dialer line group
Select the Dialers (Pagers) tab
Make sure your 0 - Internal and 1 - External are checked
Even though they are created, they still have to be checked off in the line group
Create temporary extensions on the new cards then do a "phone swap":
To complete a “phone swap”
· Identify the two extensions
· Close Session DB Manager (the administration software installed on your PC cannot be running)
· On an admin phone, dial feature 9932 (default on US systems)...
ONS Ring Groups
Programming
In CDE Form 04, enable Feature Level 3 or greater in System Option 102.
For the Primary (Master) Telephone - ONS or DNIC
In CDE Form 09, program the primary (ONS or DNIC) telephone. Make the prime line the preferred line. Ensure that the primary telephone has no...
I came across the same issue with a customer today.
Found that if the user has their status set to an option where the softphone is unchecked, then you will not get the answer button on the smartphone app.
eg. If their status is set to "In the Office" and their desk phone is checked but the soft...
If you're changing the number using the TUI then to do a link you have to enter #52 then the phone number
# = next character is going to be a "special" character
5 = enters a #
2 = resume adding digits to the destination phone number
My guess would be to setup ARS (using 92000)to insert a 9 before all outgoing calls and setup a separate key that dials 92001 or change 92001 to a single digit like 7 and use this code for department calls.
For outside and long distance calls they dial 8 and xxx-xxxx for local or 8 and...
You checked the room in, but did not check the mailbox in (needs to be done from the front desk mailbox)
If they have PMS software then it will do both automatically, if not then you have to manually do both separately
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