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  1. RafaelGrande

    Upgrade License Compatibility

    Hello derfloh, im pretty sure he was talking about the ugrade to previous versions. Old matter, anyway. Peter, we are coming back to telephony now, so we dont have stock. But i believe that soon i can convince the money owners to buy the parts fot that purpose. Ty all for the responses.
  2. RafaelGrande

    Upgrade License Compatibility

    Ty for the reply mforrence! The Avaya Channel Sales Engineer responsible for our region told it would not be possible, but it seemed awkward IMO.
  3. RafaelGrande

    Upgrade License Compatibility

    Hello Guys! I´ve been out of IPO world for a while and my company have just decided to dive in this world again. We started by requesting Avaya an upgrade for our demo kit (actually at R8.0). We received our brand new 9.1 upgrade license but only then i noticed that our demo kit (bought at R5)...
  4. RafaelGrande

    Analog trunk getting stucked after "enable trunk to trunk connection"

    Hey Guilherme, are you from Brazil? I´m having the same problem. I believe what we call here in Brazil (translated) "cellphone interface" is the same kind of equipment that the CallFinder GSM (http://www.multitech.com/en_US/products/families/callfindergsm/). In my case i´m using the Urmet...
  5. RafaelGrande

    One-X Mobile Preferred on iPhone

    8.1 release is at 8.1.69 - Service Pack 5 8.0 release is at 8.0.61 - Service Pack 5
  6. RafaelGrande

    Gamma Sip Trunks Help

    What helped me once was to change the "Use Network Topology Info" to "None". The trunk was not authenticating before, and started authenticating after it.
  7. RafaelGrande

    Single 1608 - 1.330D - Button Disable

    It worked! On the other file i didn´t copy all the 46xxsetting, only the part related to the buttons control. Star for you!
  8. RafaelGrande

    Single 1608 - 1.330D - Button Disable

    Nice, didn´t know 16xx family had a "settable" group. Will give it a try.
  9. RafaelGrande

    Single 1608 - 1.330D - Button Disable

    Bas It works also with IPO, but it will apply the setting to all phones that reboot. What i did for testing was to momentarily change the 46xxsettings and then reboot only the phone i want to get the setting, the restore the original file. But if that phone reboots, it will take again the...
  10. RafaelGrande

    Single 1608 - 1.330D - Button Disable

    Very "special". When we migrated them from a Cisco Callmanager she was the one who said nothing worked. Complaint by complaint we proved that the problem were her lack of skill to operate the system. The it guy that supports the site got to the point: "Disable the button, because i dont want to...
  11. RafaelGrande

    Single 1608 - 1.330D - Button Disable

    Hello guys. Does any of you know a way to disable buttons on a single 1608, without affecting all other 1608? I have a customer that wants to disable the "Conference" button only for one telephonist (she presses it all the time instead of the "Transfer" one). As a matter of testing, i have...
  12. RafaelGrande

    Avaya and two control units

    Correct me if im wrong, but as far as i know remote login is an SCN feature, and the major release gap supported by an SCN network is 2. And considering 6.0 and 6.1 different major releases, even if he upgrades to R5, there will be a 3 major release gap (6, 6.1 and 7).
  13. RafaelGrande

    IPO BASIC 8.1(65) losing button programing

    My last Basic Edition i rolled back to R7 and used in standard mode. Basic sux.
  14. RafaelGrande

    IPO 500 8.1.65 and ground start trunks

    https://downloads.avaya.com/css/P8/documents/100170775 Page 4 - 3.1 Resolved field issues in IP Office 8.1(67) and Manager 10.1(67) IPOFFICE-39042 8.1(63) Manager does not have the option to select Ground Start Trunk Type in the Drop Down box for Analog Trunks Released 22/03/13 [bigsmile]
  15. RafaelGrande

    Unexpected Music On Hold Issue

    Hey guys, i´m resurrecting this topic. Recently we´ve upgrade everything on the client to 8.1.65 (and equivalent Voicemail / CCR), but the problem is still occurring. The client reported that sometimes when they answer the calls they hear they MOH. Sometimes, when doing an external call and...
  16. RafaelGrande

    Other non Avaya IP phones supported on IP Office IP 500v2

    But if you convert it to out currncy (BRL) it doubles. That´s the pain. :D You can find local brands with pbx´s for half the price (half the quality also, but most clients only needs the dial tones to be happy).
  17. RafaelGrande

    Other non Avaya IP phones supported on IP Office IP 500v2

    Well it seems like it´s not that different. Here we pay something like $360,00 for the chassis. I assume Metroline is an US vendor right? The ones I mentined sell here in Brazil. My company name is Viga Netstore, btw.
  18. RafaelGrande

    Display says 'incompatible' when calling 2nd switch on SCN

    I agree with intrigant, it smells like routing. Because even if you forgot to select "IP Office SCN" on the Suplementary Services field (VoIP Settings tab), the default for an H323 trunk is to ring an extension if the received digits matches that extension number. (sorry for my bad English)...
  19. RafaelGrande

    Other non Avaya IP phones supported on IP Office IP 500v2

    Man i really know your pain. I live in Brazil! Avaya equipment here is very, very expensive. Don´t know if its prohibited to publish resellers name here (if yes, moderators please correct me :D ). Our company buys from Westcom, Anixter and Network 1. Of course we also sell it, but you would buy...
  20. RafaelGrande

    VM Pro Server Rebooting After Upgrade

    Hey Amriddle, ty for the advice. I´ve managed to stop the MSI Service through another server on the same network. Then it became possible to loggin properly and correct the instalation.

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