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  1. holdmusic34

    Avaya IP Office Combo Card ATM v2 blowing up, twice now.

    Is the system correctly earthed, using the earth screw connector on the back of the chassis? Also, could be an issue with the backplane. May wish to jump the combo card to another slot, if possible. remembering Intrigrant 2019
  2. holdmusic34

    Electrical Interference on 9508 Speakerphone - Not Echo Cancellation Issue

    Attached RF inductance troubleshooting flow chart. Also see: https://phoneman.com/90a-attenuator.html https://phoneman.com/modular-1-line-db-fixed-value-telephone-line-attenuator.html These aren't instructions, only recommendations on where to source the parts once you decide which parts you...
  3. holdmusic34

    Change default screen brightness 9608 R11

    i would think this is in the A menu, the Avaya menu on the handset. You should downlodad the user guide and check in there. I bet it's in there, mate. Setting this in the 46xx settings would be a little silly. The .txt file does have the capbility to modify the backlight timer. I used to set it...
  4. holdmusic34

    A different Kari's Law question

    Thanks for your concern mate. Find the county the phone will be in. Go to the county's government website. Find where 911 is dispatched from. EMAIL, not call them. Ask them for their preferred full national number for the centre. I did st lawrence county for you here...
  5. holdmusic34

    ACCS Reporting

    Pretty sure it's covered under an agent detail report. remembering Intrigrant 2019
  6. holdmusic34

    ACCS Reporting

    No. Not Really in ACCS. You can however use a third party report creation tool and query the reports database with an odbc connector. Get one with a decent wallboard thrown in while you're at it. remembering Intrigrant 2019
  7. holdmusic34

    Cu 360

    Good Westi. remembering Intrigrant 2019
  8. holdmusic34

    Longest Waiting hunt group - user logged into another site gets no calls

    What type of linesbare they? They should be IP Office lines. remembering Intrigrant 2019
  9. holdmusic34

    G729Annexb

    It may be that you are referring to keep alives. They're configured at the trunk level. They should be half the time the carrier gives you. i.e. if the carrier says 5 mintes set it to 150 seconds. remembering Intrigrant 2019
  10. holdmusic34

    IPOCC issue

    10 print"error" 20 Goto "splittingcodec's post and try that first." 30 print "it's good help being offered here but ya gotta work with us" 40 print "insert results of splittingcodec's tests here." 50 IF 40=inconclusive goto 60 60 Print "Undertake further isolation testing or engage a skilled...
  11. holdmusic34

    Avaya IP Office R11 hardware compatibility Document

    its in the offer definition and solution description on sales.avaya.com Interop notes are on marketingtools, support.avaya and devconnect. remembering Intrigrant 2019
  12. holdmusic34

    IP Office PMS compatible with OPERA ?

    i gotcha biv. remembering Intrigrant 2019
  13. holdmusic34

    Communicator issue

    dialling rules on the communicator client is the first place i'd look after what you checked. remembering Intrigrant 2019
  14. holdmusic34

    IPOCC issue

    you'll need to reactivate the taskflow if you dont use the default taskflow. But if I had a CC i would pay someone who is trained to fix it. You've been down for a couple of months! Surely your org makes more than $150.00 a day to pay for a call out. Maintenance on shit that makes money and...
  15. holdmusic34

    Avaya 1608-IP phone not showing caller ID

    You might have it set in Manager to favour directory instead of favour CLI. Genitally speaking, if the caller ID is received by the IP Office then it is sent to the handset. remembering Intrigrant 2019
  16. holdmusic34

    Call one ext # and get a diff extension?

    Run monitor with the call and targeting filters on. This will tell you the digits dialled, where the call is targeting and why. It's probably internal twinning. This is found under the mobility tab for the user 29214. Don't forget that twinning can be applied with a time profile. That might be...
  17. holdmusic34

    Hold Timeout Notification (ring)

    Stop using hold and use the park feature....Or extend the hold recall timer. remembering Intrigrant 2019
  18. holdmusic34

    Hold Timeout Notification (ring)

    By Toutatis! remembering Intrigrant 2019
  19. holdmusic34

    Hold Timeout Notification (ring)

    Hey Derfloh, i know you speak english as a second language and you speak english better than i speak your language. I dont usually say anything but your statement changed the meaning of your sentence a lot. In English, out of my brain means you are insane or affected by drugs, rage, grief or...
  20. holdmusic34

    IPO Auto Attendant crappy sound

    save the config. capture the licenses. recreate the sd card. remembering Intrigrant 2019

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