Hold Timeout Notification (ring) 2

[Opie the Phoneman]

I am asking about an Avaya IP office release 11.0.4.1.

The hold timeout(System-Telephony)option waits the specified number of seconds and then notifies the holding user with a continuous ring. Can this be changed? Can it be changed to a beep or an abbreviated ring? Can it be changed to ring once every specified seconds?

 

[derfloh]

Out of my brain you can configure this within the user-telephony settings.

IP Office remote service

https://www.fwilke.com/home

Fixed price SIP trunk configuration:

https://www.fwilke.com/en/ip-office-sip-trunk-en/

CLI based cale blocking:

https://blog.fwilke.com/ip-office-block-calls-from-specific-cli/

SCN fallback over PSTN:

https://blog.fwilke.com/ip-office-scn-fallback/

 

[holdmusic34]

Hey Derfloh, i know you speak english as a second language and you speak english better than i speak your language. I dont usually say anything but your statement changed the meaning of your sentence a lot.
In English, out of my brain means you are insane or affected by drugs, rage, grief or stress.
You might want to use 'off the top of my head', 'from memory', or even IIRC ( if i recall correctly).

remembering Intrigrant 2019

 

[sizbut]

From the dark depths of my soul, questions about ring tones and patterns are pretty useless if you don't also state the type of phones involved and the locale of the system.

The type of phones affects the extent to which ringing can be controlled by the system, the locale affects the default ring patterns used for different types of call.

If the phones are analog, then look at the "System | Telephony | Default Ring Back Sequence" setting.



Stuck in a never ending cycle of file copying.

 

[holdmusic34]

By Toutatis!

remembering Intrigrant 2019

 

[Opie the Phoneman]

the type of phones involved : J169
locale of the system: United States
The ring back is a ring. once the timeout expires then the phone continuously rings. is there a chime tone that can be substituted or uploaded to the system?

 

[holdmusic34]

Stop using hold and use the park feature....Or extend the hold recall timer.

remembering Intrigrant 2019

 

[sizbut]

Nope, with the 9600 and J100 phones there's little that you can do. You can change the sound used for the ringing slightly (the phone's personal ring setting) but not the actual ring pattern and frequency.

The user can just press Ignore to quite the ringing if they really don't want to be bothered with the person they put on hold. Or increase the hold timeout setting a little so at



Stuck in a never ending cycle of file copying.

 

[derfloh]

Thanks holdmusic for that short lesson

IP Office remote service

https://www.fwilke.com/home

Fixed price SIP trunk configuration:

https://www.fwilke.com/en/ip-office-sip-trunk-en/

CLI based cale blocking:

https://blog.fwilke.com/ip-office-block-calls-from-specific-cli/

SCN fallback over PSTN:

https://blog.fwilke.com/ip-office-scn-fallback/