makemetrend
Technical User
Is there a way to customize a report for the supervisor? and Import them all in one report only?
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ACCS Reporting
- Thread starter makemetrend
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holdmusic34
Vendor
No. Not Really in ACCS.
You can however use a third party report creation tool and query the reports database with an odbc connector.
Get one with a decent wallboard thrown in while you're at it.
remembering Intrigrant 2019
You can however use a third party report creation tool and query the reports database with an odbc connector.
Get one with a decent wallboard thrown in while you're at it.
remembering Intrigrant 2019
- Thread starter
- #3
makemetrend
Technical User
hi holdmusic!
Do you know how where to find the call abandon of all the agents when generating a report? historical or real time.
Do you know how where to find the call abandon of all the agents when generating a report? historical or real time.
holdmusic34
Vendor
Pretty sure it's covered under an agent detail report.
remembering Intrigrant 2019
remembering Intrigrant 2019
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