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You could start from the first trunk in that route and disable them one by one while monitoring each trunk with a butt set. Make your own test calls in hit the auto attendant and then press zero to make sure you route correctly and have full duplex comms with the attendant. Also Nortel has major...

Go to LD-80 and do a call trace to see what digits are leaving your switch....Don't forget to put the 9 or whatever access code you use ahead of the 800. I use my users own DID as the call back number or for the users that don't have a DID I set up a back door pointed to the Vm with a greeting...

I wonder if you went to LD-95 and named it VMAIL would that show up instead of the port number and would the customer accept that???? Jaye Kilburn T/IS Dept. Marine Spill Response Corp. Southern Region

Thanks mpking! I feel your pain on the restore from backup. Nortel has to make it difficult....(That's why I love Lucent) Jaye Kilburn T/IS Dept. Marine Spill Response Corp. Southern Region

What is a good replacement tape that I could get at office depot or from a similiar vendor that would work for back ups on the Meridian Mail? I have a Tanberg tape drive. Thanks. Jaye Kilburn T/IS Dept. Marine Spill Response Corp. Southern Region

I have several Tellular units on vessels all over the US and I have never had this problem but I don't have meridian mail on the vessels either... But one of my offices in California had a major issue with terrestial Loop Start trunks and meridian mail. I worked as a field Tech for Lucent for...

Get rid of the 81 and get another Definity you won't have any more issues. Jaye!!!

Swap pins 1&2 for 3&6 you should be good to go. All your trying to accomplish is swapping transmit and recieve pairs don't worry about the rest. If your using 568B 1&2 will be white orange/ orange white and 3&6 will be green white/ white green. As long as your exactly opposite at both ends of...

Try hitting AX from procomm or control right bracket ??? Jaye

Have you tried a call trace in LD-80 on the MM agents DN to see what digits if any are leaving the switch???? Do the trace on an active call to see the call info. Also check the restriction tables for remote notification class of svc. Jaye.

Just get a straight thru 9 to 25 from radio shack or someplace else and a null modem adapter and you should be good to go!!! Jaye.

Have you done a call trace in LD-80 ???? Jaye.

Negitive, you shouldn't need anything more than a straight thru 9 to 25 AT cable and a null Modem adapter or a null cable itself without an adapter. Just make sure you have an AT cable and not an XT. Also, I'm not positive but I think I remember hearing that if you change the baud rate on the...

Dude, don't you have the NTP's on Disc???? Jaye.

What do you have the LHK set for ??? It should be set for three for the senario you are in....

ACE, Good to go!! I will train my users to insert the #** at the end of the dial string. Thanx for the help. Jaye.

Ace We don't use Nars or Bars on our Vessels. ACOD's only. CLS of all phones are UNR. We only have three Cellular and two Sat trunks.

Ace. Yes, I am using a Satellite as a trunk. The Nortel requires a # to signal the end of dial string (LD 15) And the Sat requires two stars to start a call through the pbx. I would need the inserted #** to be inserted on all dialed numbers from all phones utilizing that trunk only. (This is on...

Is there a way to insert digits at the end of a dial string??? Exp: 1-(xxx) xxx-xxxx #** Can the #** be inserted by the Option 11 on a piticular trunk at the end of the dial string? Thanks in advance!

Try looking at the Called Party Disconnect Control in NTP Software Features Guide Book 1. Hope this helps.