Short Hunting

[nortelfan]

I have two phones that have the following DN's

phone 1 key 0 5060
key 1 1061
key 2 1068
key 3 1069

Phone 2 key 0 1061
key 1 5060
key 2 1068
key 3 1069

Marp is set on phone 1 for all lines.

I am trying to get the phone to short hunt up the list of DN's. They are in a work area and the lines may need to be answered from either phone - they did away with their ACD, so I have HUNT 000 set for 5060. The second call rings busy no matter what I try. Any suggestions?

 

[omarrj]

set lhk to 3

 

[CommsResponder]

What do you have the LHK set for ??? It should be set for three for the senario you are in....

 

[PERRYPJ]

Before you can set the LHK you need to make sure you have HTA in the CLS

OLD ROLMEN WORKING ON NORTELS

 

[nortelfan]

It Worked!

Thanks for the help.