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Anyone know of a way to do a console pickup on the 3300/2k that functions like the TAFAS on the SX200? I have a nasty feeling that it can't be done. Appreciate any insight.

If you go into reports and then system information you will see all the modules installed. they usually have all the same software level. That will be your release.

That post made my day! [thumbsup2]

it works fine for me on 7.1. These weren't upgrades but new installs.

We had the same problem here at a client in Calgary. We ended up having to uninstall the entire product and then reinstalling. Performing an upgrade or changing the sentinal did not help. I am not sure if we had to rebuild the database as I another tech completed the fix. It has been running...

The VAR does not pay Mitel to upgrade you from 6.1 to 7 at this time. The amount they want to charge you would I guess only be labour. Different VARS obviously do different things, as quite often we upgrade larger customers for free because it is in our best interests, but smaller ones...

You will get a minor alarm about dsp resources and voicemail ports. And the extra ports won't work.

I also have a customer that has installed their 6510 on vmware. They have 6 clustered servers and the 6510 is one of about 30 virtual servers running among the physical hardware. It seems to be running OK so far. Great for backups and restoring data. The biggest hurdle for them was getting...

I've done it. I regretted it. It was sooooo slow. 1.5 hours. Just because I didn't have the latest version on a compact flash....

Well if your class of services are the same as a working set on the 2k you can look at the voicmeail. You have to set a message waiting type in each mailbox. Check the message waiting type for a mailbox that works and then set the same for these mailboxes. See if that fixes your problem.

this is by design now. I believe it started when Mitel introduced the tenant forwarding. If you are above LW19 Rel 2.0 and feature level 3 you get this "feature" automatically.

One of the reasons the 200icp doesn't have the web gui is that you don't require a hard drive to run it. It would be kind of hard to put all that web interface on a 256 meg flash card... If they decided to change the gui they will have to be careful about it or they will have to have a "lite"...

You can change the ARS unknown digit timeout in form 4 to a longer time. Default is 5 seconds It affects things after you have dialled a valid ARS code. Be careful though, because it will affect the time it takes a call to go through when you have unkown digits to follow in your ARS tables.

From what I have heard they will be available to the 200 in 3.2 or shortly thereafter.

You are going to have to spend the big $$$ with Mitel to get the passwords. If the customer screwed up in the change, bill them.

but Control Resiliency is still not Control Redundancy, no matter what anyone tells you." Amen to that. I still haven't got a reasonable answer why they have not implemented that yet after 5 years.

3.1.0.15 is what you should be running according to my conversations with Tech Support. You'll have to get it from the FTP site, so you will to call support to get the password.

Backups and restores use FTP. As for amount of time a restore takes, that will depend on the backup that you are doing as the voicemail is the part that takes the longest because of greetings and messages. So if you restore the average database with mailbox config, I would say about a 10 min...

You can tell the icp where the gateway is using form 47. That is also where you would specify the ftp server and login attributes.

BIGLUCY there are a few things that you might want to try. If you are going to have someone reseat the card tomorrow it won't hurt it and it will either correct it or it won't! Other possibilities are deleting the mailbox and recreating it, or testing what happens if you call the extension...