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try checking if the extension is already active or used. Try command "sta sta 2495". If it is on serv-onhook, it means it is already registered or somebody is already using that extension.

maybe it could just be a corrupted file system... worst thing corrupted file system brought about by defecive HDD.

good job!!

VOIP is all about bandwidth and QOS. If you are using VOIP on desktop or laptop, it must be configured properly for VOIP. There's a QOS parameter that needs to be set to have good voice quality. Another thing, it is better to set the ETH port to 100Mb Full Duplex Setting rather than setting it...

migrating from a 4 digit to more than that is difficult. Having the provision helps but it still requires good project management. Plan it ahead along with AVAYA eng'r or AVAYA BP, it is better to have them around rather than sourcing for support in the middle of the activity.

G.729x has the same compression ratio; the distinction of a or b is just another add on feature by using the said compression ratio. We're using also G.729 but without the a or b, much better. I believe the G.729a has something to do with the silence suppression. But if bandwidth is of no...

try getting the ASA 2.1.11. Ive tried installing ASA from W2K to XP and found to problems regading the icons. Maybe the ASA installer itself is already corrupted?

If your talking about "waht is an IWATSU" then it is a key system (not a small PBX) but somehow works like a PBX. It doesnt have any command lines for administration but more of using the keypad of the primary phone set (used by receptionist) to administer the activation and configuration of the...

Have you tried activating the station lock feature? this can prevent stations features being used by others even if you moved them physically to a different location.

are you using an IP phone in dialing the conf brdg number? I do experience this also; tried changing a parameter on the Ip phone (801.q something) to on rather than auto. changed the eth int to 100MB full duplex also. its now working.

on the cms, under maintenance there is a log that displays the history of logins. you may get some information there.

is this advisable to perform; kill command. what if thereis a child process running? this will definitely abnormally exit the application.

if only 5 ip softphone on one group only, then best way is to let hem log themselves the extension with password. in this manner, you can restrict any of them using more than 5 licenses. email them the extension and corresponding password before the start of the shift. :)

see how the archiving of reports is set (interval, daily weekly and monthly). maybe this will answer your question.

setting up ISDN E1 as connection to telco provider is difficult. If your HW test loop back works fine, then it is a telco to PBX config problem. try asking for the configuration settings on the telco side, maybe you can see the config conflict.

try performing a trace on the station; then see why the telco is providing said announcement. this could be an issue on sent digits.

true that it will require conversion of translation from one version to another. True also that it can only be done by AVAYA. best is to do it manually. Get all possible records that can be uploaded using the ASA; that will be of great help.

if you are not setting it up as an acd, then you'll be having problems on treating the call. the best way to set this up is via the cov path.

im assuming you have CM version below 3.0; therefore you're not using crossfire medpro. you can't balance the 10 medpro among 13PN's assuming you have 1 clan per PN. Choose the least used PN (proc occu) then set it up for VOIP; try using 2 or 3 PN then control the IP registration by assigning...