Migrating to 5 digit dial plan 1

[Stinney]

Has anyone gone through the pains of migrating to a 5 digit dial plan?

Any advice or "gotchas" to look out for?

Did your company's Telecom/IT group do it or a vendor?

I know that there are a lot of things that will need to be touched: Dial Plan, Stations, VDNs, Vectors, etc. in the switch, and adjuncts such as CMS, CTI systems, Call Recording, etc. Did you encounter anything that no one thought of changing?

Any information would be appreciated. Thank you.

- Stinney

Favorite all too common vendor response: "We've never seen this issue before.

 

[nohuhu]

Stinney,

one little gotcha: tac can only be four digit. plan it ahead...

 

[phoneguy55]

Hire an Avaya Business Partner with Provision. Without this software the process is to much for you alone. I went through this last year with multi sights and we used a business partner with provision. There were no major issues on Monday. The key was to have the BP do the conversion, then I checked everything twice. I did find some errors, but they were corrected over the weekend.

A trunk that is DCS can only have a 3 digit tac.

 

[imdue]

I'm interested in some suggestions also...our Firm is looking to migrate to a 7 digit dial plan (4 digits w/in a location and 7 between locations). Been told it could take 6 weeks to develop a plan and about 6 months to implement - sound right? We are trying to understand just what has to be touched and why this is such a huge project. Does anyone have a list of things that has to be dealt within the PBX & Audix? Thanks in advance!

 

[phoneguy55]

6 months to implement??? Wow. I did mine in a weekened. Friday night at 5 pm to Monday morning at 6 am. I didn't sleep much and I didn't leave the office. The key was Provision. Without this tool, you will fail!!!

You asked what needs to be touched. Everything. Simply put. You docuement everything. Delete everything. Then add everything back in.

 

[iggy1952]

I have been thru a 4 to 5 digit dial plan conversion. It is a huge undertaking and requires good project management. It touches everything in your PBX and v-mail systems and the software builds must be accurately configurtd or you will have serious issues. We had more problems with our Audix systems and the networking related to machine profiles.

 

[mikeydidit]

These guys are heading you in the right direction. We went from a 4 to 5 digit dial plan a few years back. Avaya did a blowback of our translations and came back with the changes on a new diskette. Make the changes go very smoothly. Many things that I never considered were changed.

It was well worth the money to have Avaya do this for us.


Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read faq690-6594

 

[imdue]

Yes-6 months...we have 13 locations (some international) - a phased approach. I was suprised also but it came from a former Avaya engineer. Sounds like they are planning all manual changes...they never mentioned Provision or a blowback...and that would make more sense. Thanks for the input!

 

[phoneguy55]

6 months sounds like crap to me. It should take 2 months to plan and 4 days to exexcute with provision. Don't do it the manual way. You need provision. Trust me. It is a must have. If this business partner doesn't have it and many do not. Find one that does. Usually only the large BP's have this tool as it is expensive.

 

[phoneguy55]

Also, If they are doing it manually, expect to spend 10 times the cost of using provision.

 

[imdue]

Who makes Provision? Metastorm?

 

[fayphone]

Hi
I have avaya voice announcement manager and need to have pre-recorded greetings saved to our system via wave files being sent (according to the specs) Does anyone know how to download to a VAL board?
Thanks

 

[BIS]

fayphone ,

Could you please start a new thread?

 

[gebski]

My company went from 4 to 6 digits... We used Avaya and planning to implementation was about 2 month's. It was 6 sites all together - no issues.

 

[Stinney]

We started to actually migrate announcement extensions into a 6 digit dial plan and plan to do the same for VDNs for the time.

Concerns:

Does CMS R12 have the ability to recognize 6 digit extensions for the VDN changes?

Other than dictonary changes do I need to do anything in CMS for the VDNs?

- Stinney

Favorite all too common vendor responses: "We've never seen this issue before." AND "No one's ever wanted to use it like that before.

 

[tyubzs]

migrating from a 4 digit to more than that is difficult. Having the provision helps but it still requires good project management. Plan it ahead along with AVAYA eng'r or AVAYA BP, it is better to have them around rather than sourcing for support in the middle of the activity.

 

[imdue]

What prompted you to select 6 digits over 7? Do you think going to 6 digits will more than cover your needs forever?

 

[Stinney]

So we've set up some test announcements, vdns and extensions and everything is working so far.

However, the extension shows up on the display of the 4621SW IP phone that I have as xx.xx.xx like an IP address and not xxxxxx like an extension.

Any thoughts?

- Stinney

Favorite all too common vendor responses: "We've never seen this issue before." AND "No one's ever wanted to use it like that before.

 

[Zen216]

change dial-plan parameters,,,
you should be able to set how you want extension to look like..

 

[ProgramManger]

I have a spreadsheet that I created that identifies (for the most part) every area of the PBX that should be checked for conflicts. Please send me a PM at abramah98@yahoo.com if you would like a copy.