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  1. ChristianF

    Autoattendant over SCN

    You'd need to make one site preferred edition, which is standard practice anyway when clustering sites together. Once this is done, using the VMPro as AA on either site would be fine.
  2. ChristianF

    Cannot access C110 UC Module Webpage

    Have you ever seen it working okay? Would need to know a little more about what you have done so far to be able to help properly
  3. ChristianF

    calls ring multiple times before hitting extension

    Have you run an SSA trace?
  4. ChristianF

    Call center with remote offices - what's needed?

    You could have CCR running off one switch and remote phones on the other sites, or just IP handsets if they have an MPLS network or similar. CCR as a product however is very weak, you might be better off looking at a Zeacom product.
  5. ChristianF

    Running a Program as a service

    This is a link to the vmlite service installer I put together, maybe you can adjust it to suit monitor.... http://christianfrench.co.uk/FN/Voicemail%20Lite%20Service%20Installer.exe
  6. ChristianF

    Running a Program as a service

    Do you actually have a problem or is this a "just in case" exercise?
  7. ChristianF

    Change number of rings before going to voicemail

    User > Telephony > No Answer Timer
  8. ChristianF

    need IP office info!

    You can have 4 wav files up to 90 seconds in length or 4 external sources using 3 POTS ports plus the MoH port.
  9. ChristianF

    Running a Program as a service

    I have managed to do with with vmlite, but that has no options that need to be set. Monitor may be more difficult. Why do you need to do this? Monitor should not be kept open for extended periods as it places load on the system CPU.
  10. ChristianF

    IP OFFICE 406

    are you using a 9 to dial out?
  11. ChristianF

    How will i know the firmware of 4610 phone

    Just one missed command, press hold then type VIEW then #
  12. ChristianF

    IP Office Upgrade

    if it hasn't been changed, use the password (password) the system password and the configuration password are 2 separate entities
  13. ChristianF

    IP 403 POTS line

    Does that mean you have fixed it?
  14. ChristianF

    recommended Switch por IP 500 with 60 IP phones.

    Are you going to VLAN the switch? if so you'll need a layer 3 switch, we use HP procurve.
  15. ChristianF

    Avaya Contact Store call recordings

    Not if you don't select it.
  16. ChristianF

    Voice Mail Pro - IP Office Mode 4.1.9 problem - HELP

    How do you guys deal direct with Avaya, are you in the US? They will not deal direct with us here in the UK, only through distributors, no matter how big a dealer you are, and we are big. (£100m turnover)
  17. ChristianF

    Delta Server won't load

    Even if the bypass proxy for local was not ticked, IE would not use the proxy settings for a 127.0.0.1 request, its an internal request that loops back to the local machine.
  18. ChristianF

    Customer expanding IP403

    I think it would be better to simply answer the question than to cast aspersions around. To expand a 403 all you need to do is buy the additional modules (up to 3 in total) and plug them into the expansion ports on the back of the controller. when you restart the controller it will see the...
  19. ChristianF

    Delta Server won't load

    or try 127.0.0.1 as the web address
  20. ChristianF

    5610 DHCP vs. fixed IP

    I wasn't saying option 176 wasn't easier, just giving an alternative. Sometimes network admins will not let you get on to their servers. Option 176 is definitely easier, especially if using VLANs provided you can get access to the server.

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