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  1. NorstarWiz

    BCM 200 816 card

    8 x 16s are supported on 3.6 and up.
  2. NorstarWiz

    BCM 200 voice mail issues

    How about a reinstall if the voicemail? That would have taken care of everything including the GD mailbox but it would have wiped out the AA. Have you also tried just restarting the voicemail service? I don't think it will help if the shutdown did not work but it may be worth a try.
  3. NorstarWiz

    cant ping bcm400

    It sounds like a bad hard drive to me. Especially since the BFT caps are blue.
  4. NorstarWiz

    BCM 200 voice mail issues

    If the BCM went down hard during the power outage I would do a proper shutdown and give it a minute or two and then start it back up. That may clear the voicemail issue without having to delete and add mailboxes again.
  5. NorstarWiz

    BCM50 max capacity`

    That part about the 72 is about 3/4 of the way through chapter 1 of the video. I know it is a very basic and boring video but it is in there.
  6. NorstarWiz

    BCM50 max capacity`

    http://support.nortel.com/go/main.jsp?cscat=DOCDETAIL&id=537618&poid=17141 This is a link to a BCM Administration Mentor video and it references the capacity's of 50/200/400/450
  7. NorstarWiz

    BCM50 max capacity`

    Absolutely. Just the way you stated. 12 Internal, 32+ MBM and 32 IPs.
  8. NorstarWiz

    remote transfer

    Have you set up remote access packages to allow the copper line pool to go out the VoIP line pool?
  9. NorstarWiz

    can`t transfer an external line to the remote bcm ext.

    Have you set up remote access packages to allow the copper line pool to go out the VoIP line pool?
  10. NorstarWiz

    BCM Log Documentation

    There is a BCM Log Parser tool on Nortel.com that you can use if you have a log in for the Tools menu and you have taken the class for it. It's a nice tool that you can even do a search for a particular incident.
  11. NorstarWiz

    Is CICS 4.0 STND V4.12 software compatible with Call Pilot

    According to my compatibility chart CICS 4.0 does not support the CP. Here is a link to download the matrix. http://www.megaupload.com/?d=G4ECN250
  12. NorstarWiz

    StarTalk mailbox won't accept outside calls

    They are using the Alt greeting in the mailbox and have set the option to not recieve messages. Set the mailbox back to the Prime greeting and all should work.
  13. NorstarWiz

    Strange one BCM50 3.0

    Did the 3rd IC button fix this?
  14. NorstarWiz

    Can't Back Up BCM200

    Try restarting system 19. Never pull the plug when doing a system patch. Hopefully you can get it to load and everything will come back operational. If not then I would replace the hard drive.
  15. NorstarWiz

    Error 420 BCM 3.7

    You sure it's a 420? I don't see that listed in the event ID table.
  16. NorstarWiz

    1140E I/C Line becomes "stuck" when in Hunt Group BCM400

    And now they have removed 009 and replace with 011...Gotta love it.
  17. NorstarWiz

    i2004 no services key?

    Read endlesswinter's response. That is how you program autodials. If you are trying to put autodial keys on a line or intercom button it is not going to work as you cannot program over those buttons. Same goes for Answer Dns and Hunt Group buttons.
  18. NorstarWiz

    Zero in DID

    You said that in BCM monitor it shows the DNIS as 32800031. Is it possible that your carrier is sending you 8 digits? If so set the rec'd number length to 8 and program the target lines with what you see from the carrier. This will hopefully clear up your problem. Also make sure that you don't...

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