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Error 420 BCM 3.7 1

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mroberts

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Mar 22, 2002
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I have a BCM 400 with PRI 3.7 software. I just got a call from the customer and the system has an error code of 420

Does anyone know what that is?



MRoberts
 
That's what the customer said. But they are also having trouble with their T-1 coming in from telco. (Telco side is down). SO.... I am thinking it is some kind of DTM error.

MRoberts
 
It could be 42-0
42 being the Event ID and 0 being the DTM?

Type 42 is linked to Loss of Frame. Most likely cause is an irregularity with the PSTN connections.

Most likely network provider.

NCSS, NCDS, NCTS
 
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