i2004 no services key? 3

[FunWithNortel]

I have a couple of BCMs using i2004s that have had their services key reprogrammed as vm transfer. I need to relable a couple of autodial buttons with name changes but am unable to as I no longer have a services button.

Is there a way to bring the services key back? I cannot find anything in the manuals. Thanks.

 

[endlesswinter]

all you need to reproram a button is go to the set. Press feature*1 for external auto dial, F*2 for internall auto dial, and feature *3 for feature auto dial. You don't need the service key.

 

[CTCINY]

Feature *900 is the services feature.

What doesn't kill you only makes you stronger.

 

[FunWithNortel]

Just had the user try using feature *900 and they had a list of features come up but no Telephone Option Menu. Is there something else that needs to be set up first?

 

[NorstarWiz]

Read endlesswinter's response. That is how you program autodials. If you are trying to put autodial keys on a line or intercom button it is not going to work as you cannot program over those buttons. Same goes for Answer Dns and Hunt Group buttons.

 

[FunWithNortel]

Had to reset the phone in order for the label to change.

I was mistakingly trying to change the key label not the adl number itself (the extension was assigned to a new employee). You can do this on the PBX but not on the BCM. That is why *900 or the services key did not show phone options or the subheadding key label.

Thank you everyone for your help.