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Hi all. i have a problem along the same lines. when i go into the messaging web page and click on licenses it says "error" Q - how do i enable/generate the cmm license? previously it was included with cm license so is it extra cost now? thanks in advance N

thanks for the response, apparently the feature has now changed. There isnt a requirement to add XMOBILE stations anymore its just done in ch off-prem sta xxxx thanks for replying anyway

Hi all, i have just installed an IA770 on an 8300 server loaded CM4.0.1 all seems ok until i record a user name and greeting, all the human recorded greetings are distorted and the quality is really bad. The standard greetings and pr-recorded stuff is crystal clear though any ideas thanks

Hi All, please could someone help me with the following. I am wanting to set up an XMOBILE extension but the system says the feature isnt activated as deatiled below. "XMOBILE" X-Station Mobility: feature is not activated How do i activate? i have looked on RFA but i cant see XMOBILE as a...

Hi Mitch, thanks for replying. Yes i have have followed the book and i have got my ip trunks etc, i also have my audix ip address in configure server too. any further ideas?

Hi, can someone please help me. I am trying to install an IA770 on an 8300 server loaded with CM5. The problem i have is that the Audix service fails to start. it looks like the old CM3 problem. I have tried to reload the s/w a couple of times thanks in advance

you shouldnt have to do any of this if your country specific code is set correctly

which systemis it? Have you set your sync source? what type of port is it 2500/K2500? receiving a fax from another country dosnt have a bareing on the problem. plug an analog phone into the socket and see if you can make and receive calls

have you tried looking at the Time of Day routing in the COR, maybe extn 14001 is programmed to dial out through a different route pattern at different time of the day

This question seems all over the place, what exactly is the question?

please could someone tell me how to set up remote dial in access to cms,its sunblade 150 i have connected a serial modem and it answers but dosent prsent avaya a log in prompt thanks in advance

An update from tier4 regarding the FW2.8.3 rpm tar file for CM3.X software load is still pending . In the mean time we found an workaround while testing in Lab. If you had already uploaded and installed FW 2.8.3 (46xxH323_cm4_0_ipt2_8_3_100107.tar) you will have to re-image the server OR...

thanks for reponse and should the cm actually regenerate the ani and pass it to the IVR with DTMF tones?

I have recently Connected a CM2 to an Avaya IR system, i have been asked to route the call to the IR via the vector with the following converse-on to skill xxx pasiing ani My question is what exactly dos this command do, my informant thinks it regenerates the cli and passes it on with dtmf...

you will loose the origional cli because in effect the 2nd leg off the call is called from the definity

if you havent got the license and password file you need to download them again from the RFA website.

you need to make all your changes on the primary controller and not the LSP itself once finished perform a "save trans lsp". Think as it as one switch and you cant go wrong what version of CM are you running?

Hi, You have to go onto RFA and add a new system it will generate a new SID for each IR you install. Once the transaction is done you delivery the file in the normal way. Once obtained you use a programme called weblm on the IR or on another PC on the network and install the license there rgds

Hi can anyone help me with the following scenario. I am trying to intergrate a definity CM 2.0.2 with 2 x Avaya IR 3.0 servers IR Server 1 - integration is done via IP Stations, i put the stations in a hunt group and in the vector i have a route to command to the hunt group.The IR answers ok...

try a later version of delta server 4.0 (29) and above i think theres a higer one 4.0 (38)