46XX 2.8.3 firware - has anyone used this just yet?

[cotconat]

This was released last month I just wanted to see if any one is running this firmware. If so have you had any problems? We are currently running on 2.8 for our 46XX phones.

 

[Mitch672]

Yes, I have installed it at many of our clients.. No issues so far.

Mitch

AVAYA Certified Specialist

 

[BIS]

I have had issues with 2.8.3
Sometimes, for some peculiar reason, when an agent logs in (EAS) the phone will reboot(CM3.1.1) I have opened a ticket, will keep you updated if I get any news.

 

[ilikeavaya]

i havent had any issues so far.

 

[BIS]

Also see thread690-1428944

 

[dmthames]

the one issue i've had since upgrading the fw is my voip mon manager quits seeing those 2.8.3 stations. i've tinkered with the settings file a bit (the rtcp settings) but with no luck.

it's a trial copy and my ae is trying to sell it, so we should get some help on that in the next few.

 

[Tich124]

To Bis added the following to thread 1428944 which seems to be a work around till Avaya can get it fixed:
Just to add to the above,with software 3.1.4 and firmware 2.83 on the 4621 phones had a problem with the agents logging in would reset the phone but then would still work,what i found was all agents had 18 skills running from 200/1 and 201/6 to 217/6 as skill/level . The work around was adding a training skill 3/6 in the first line and move skill 200/1 to line 218 , does not work the other way around,don't know if this helps at all

 

[nx9005]

An update from tier4 regarding the FW2.8.3 rpm tar file for CM3.X software load is still pending . In the mean time we found an workaround while testing in Lab.

If you had already uploaded and installed FW 2.8.3 (46xxH323_cm4_0_ipt2_8_3_100107.tar) you will have to re-image the server OR manually remove the file from location /opt/ecs/web/cgi-bin/ipphone_config_save , /opt/ecs/web/webhelp/en/ipphone_help.html & /tftpboot/46xxupgrade.scr. (note - this will require root permissions) . If FW 2.8.3 was not loaded then skip to next step.
Upload and install the FW 2.8 rpm tar file for CM3.X as your system is CM3.1.4 --- 46xxH323_cm3_1_4_0_ipt2_8_032207.tar
Now remove the old 46xxupgrade file from /tftpboot directory using command " rm 46xxupgrade.scr " and unzip the file contents of the firmware 2.8.3 zip file in /tftpboot directory available on support website .
File Name : 46xxH323_100107.zip

Location :

http://support.avaya.com/japple/css...tID=107755&temp.bucketID=108025&PAGE=Document

Using the above three step procedure we will ensure that we are using the web-files required for CM3.X software as well as using the latest firmware 2.8.3 on same server running on software load 3.X .

 

[cotconat]

Thanks every one I think I'm going to wait I little while before upgrading to this version.

 

[Ava88]

Know issues in my test Lab running CM4.0.1 with latest patch and 46xx firmware 2.8.3

1. 4621SW will reboot when using the Enhanced CFW feature.However, use feature code are OK.

2. If the switch port is config. as 100MbpsFull. The IP phone will display NO Ethernet after upgrade this firmware 2.8.3. Unless set the switch port to auto before upgrade.

Ava88