Search results for query: *

It sounds more likely having problems with your system or drive than with Arcserve. Troubleshooting however is more or less the same method with any backup software, NTbackup or Arcserve. i.e. eliminate any possible problems with the drive, bus, card, system, os. 1. check out the arcserve logs...

I think it's important to note that Sun shipped a defective install CD with Solaris 2.8 You should begin by inserting the Software 1/2 CD and 'boot cdrom' from Openboot. James.Horvath@truedatasan.com True Data Storage Networks., Inc. CA Storage Solutions Provider StorageTek Authorized Dealer

Here's a gem that should fix you right up: http://support.ca.com/techbases/asnt/NASNT351.html Should be straightforward to troubleshoot this permissions problem. Good Luck. James.Horvath@truedatasan.com True Data Storage Networks., Inc. CA Storage Solutions Provider StorageTek Authorized Dealer

Do you have Arcserve 2K workgroup or server ? James.Horvath@truedatasan.com True Data Storage Networks., Inc. CA Storage Solutions Provider StorageTek Authorized Dealer

Try running a new job but set file estimate to disabled in Backup|Options. If you get satisfactory backups this is, at least, a compromise but not a solution. James.Horvath@truedatasan.com True Data Storage Networks., Inc. CA Storage Solutions Provider StorageTek Authorized Dealer

I hate to tell people how to patch their systems. In many cases there's a good technical foundation for such a decision, like the O2ksp2. I still haven't bothered diggin around all the security permissions to obtain credentials anywhere near to what they were before the sp2. In any event, the...

Yes, you are absolutely correct. Job and session info is great if you a volume(s) that contain a VERY large number of small files that would not normally be restored individually. This way you could keep your database trim and healthy, prolonging the time within which you would have to prune out...

It looks like the file you are trying to back-up is in use by another application or user. i.e. Sharing Violation Can you confirm the open file handles in server manager ? Do you use the Open Files Agent ? Is this random or is it something you can reproduce ? It really doesn't pay to spend an...

Have you installed Arcserve 2000 patch LO85115.EXE ?? NT -EXCHANGE 2000/LOTUS NOTES LOG BKUP SUPPORT, You can find a link on our web; http://www.truedatasan.com/patch.asp James.Horvath@truedatasan.com True Data Storage Networks., Inc. CA Storage Solutions Provider StorageTek Authorized Dealer

It looks like you've identified the major components, however, you should read the Microsoft Exchange DR whitepapers thoroughly. There are even more caveats when your Exchange server is a PDC, etc. http://www.microsoft.com/Exchange/techinfo/administration/55/default.asp Good Luck. Give us a...

Hey Matt, there's no reason why you shouldn't be able to get SQL to work, however it is slower. Most of the problems of this nature I have seen involving the database were a result of some security problem. Anyway, I am quite sure there is NO way to directly convert SQL to VLDB using a utility...

I believe you can get some relief from CA's patch for NAS devices. http://support.ca.com/Download/patches/asitnt/LO91823.html Please give me a vote if this helps. Thanks James.Horvath@truedatasan.com True Data Storage Networks., Inc. CA Storage Solutions Provider StorageTek Authorized Dealer

I highly recommend reading the Microsoft Whitepapers on Exchange 5.5 (DR). http://www.microsoft.com/Exchange/techinfo/administration/55/default.asp There are some important considerations that you must evaluate for your environment (OS, PDC). If you are obsessed with painless DR do consider...

Are you merging the tape ? Do you have SP2 for Arcserve2K installed ? What is th SP level of the Win2K box ? James.Horvath@truedatasan.com True Data Storage Networks., Inc. CA Storage Solutions Provider StorageTek Authorized Dealer

You can get a complete description of the upgrade process from the release notes here at CA's support site : http://support.ca.com/as2000manuals/as2000relnotes.html After an an upgrade installation of Arcserve 2000 you must run DBTOVLDB.EXE In your situation You have a couple of choices. 1)...

For Arcserve 2000, the supported Microsoft Exchange Server version is V4.0 through V5.5 ( SP3 ). Don't expect CA support to troubleshoot your logs unless you get Exchange up to SP3. Give me a vote if this helps you out. James.Horvath@truedatasan.com True Data Storage Networks., Inc. CA...

It sounds like details were not written to the dtaabase, a common problem. If you can give me some additional info, perhaps I can help. First of all, what version of ARcserve are you running, 6.61, 7, 2000 ? What is the build number ? What arcserve database are you using, raima, vldb, sql ...

Scour the arcserve logs for any error codes, set up the arcserve tape log option to detail screen and file in the arcserve server manager. Scour the arcserve tape.log for any scsi port erros. Debug levels can be set in the registry for more detailed reporting. I understand you can't even get a...

If installed and configured correctly the Arcserve DR option is very reliable. A test restore to an off-duty server of like-hardware configuration is highly recommended. CA's latest product BrightStor offers the same functionality with Solaris and i think HP/UX...

It's not registered. There should be a program in the: start|programs|Arcserve|RegisterIT Register it has the ususal options, email, phone, internet. Get your license key codes, and run RegisterIT. Use the drop-down selection list for each product installed, agents, raid, library, san, etc...