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Try and use wordpad instead of notepad.

The reason the calls work on external calls is because the routing is fine between the IP Office and the phone. From phone to phone the routing is broken and unchecking direct media path makes the calls go through the IPO.

http://en.wikipedia.org/wiki/E%26M Wikipedia is a good search place also.

Well yeah I am not sure why someone would come in with shoretel. They must not have known what they were getting into or they didn't know shoretel very well. We just sold a 1300 phone installation across 20 sites. The client tried Cisco but didn't have very good luck with it so they are going...

If you have 4.1 you can uncheck the Abbreviated ring under telephony tab under the user. Abbreviated Ring: Default = On, Software level = 4.1+. This option controls the type of alerting ring given for additional appearance calls when a call is already connected. When on, additional calls...

So how big is this "enormous deal".

Under extensions.

Matt My guess is your upload speed isn't fast enough or delayed to much or both. If someone else had no issues at a different site they may have a better link to the internet. Try playing with compression to see if going up or down helps. If going to higher compression helps then the upload...

Do the phones boot up and say available? Once they say that you should be able to assign a user to the mac address of the phone.

Try turning off AGC. Menu->Options->Right page button->turn them all to off.

I have done this using qsig on the T1/PRI interface. Then in the incomming call route is how i routed the faxes right back out the t1 interface to the brooktrout card.

Don't know about training, never had any cisco training. This website has good info on the UC500: http://www.uc500.com/

I have recently worked on a client of ours who has this setup. I didn't do the setup so I am not sure how long the calls go between the two systems but I can give you the configurations. IP Office is 3.1.29 with an IP Trunk ip address pointing at Call Manager with H450 but fast start disabled...

jeter is correct. Configuration assistant can only get you so far and if you start with CLI don't use configuration assistant as it will mess up what you programmed in cli. I have installed 3 or 4. One nice thing about using CA is the upgrades are very easy with it. If you go on cisco's site...

It is kind of a safty thing too. If you would send someone the non-redeemed number they could redeem it to any key.

Maybe I am counting wrong but when I look at the free memory it is saying 4.6 meg or so. That is not big enough for 4.x correct?

Also be sure to have the DHCP server only on the native vlan and no access to the voice vlan. What happens is the server will try to respond to the voice vlan and still give it a native vlan IP address when the device was requesting a IP on the voice vlan.

Sorry I don't mean a paging stacker I mean a multi zone paging device.

In some versions of IPO you have to have it set to IVR not paging speaker so maybe your BP knows more then you think. http://marketingtools.avaya.com/knowledgebase/ipoffice41en/mergedProjects/bulletins/techtips/197_techtip.htm Also when changing from IVR to paging speaker to standard analog...

First thing I always tell people when I am training is that if they are in the phone menu and it doesn't show a=, b=, c= then press the exit button. That will get you back to your home screen. Don't think it is possible to "remove" the extra buttons.