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I guess you are running version 11.1 (Build ?) based on what you wrote you may do the following: # apply SP2 if not already done # check virtual memory settings and increase if possible # probably you have not enough physical ram and should upgrade # be more specific when describing a problem...

Assuming that you run a backup job of remote computers with the Client Agent installed; you may try this: #Modify the backup job and check - for all applicable servers - highlight server ---> right click ---> go to Modify Agent and uncheck "Attempt to use VI protocol". This is intended for SAN...

Try this: #Locate cstart.bat / cstop.bat in the BrightStor home dir; #Run cstop #In Explorer go to BAB$HOME\data\discovery and rename folder Server1 to anything you like; #Edit discovery.cfg in BAB$HOME\config and change DOMAIN and PRIMARY to the new server name (SERVER2) #Run cstart.bat See...

Hi, BrightStor/Alert has no MAPI support for Exchange 2003. SMTP is the protocol to use. Regards saop

Shouldn' this work with the "Global Scratch Set"-Option in Rotation Jobs as well? Regards saop

Basically, yes. But be careful on your notes version, CA can be really picky on this in case you have to utilize their support. If they have the matrix point to version 6.5 and not 6.5.x you may end up them (support) telling you that it's not supported. Cheers saop

??? - Come on, what are you referring to? - See note on your Benchmark DLT post. Cheers saop

You should apply the latest driver for the Benchmark DLT1 matching to your operating system to have the exclamation mark disappear. Then go to the device configuration and configure RSM to let ARCserve take control over the tape drive. ARCserve communicates directly with the SCSI controller...

Maybe this link will help: http://support.ca.com/techbases/ilnt_7/QI48726.html

Yes, this patch is only for document level backups using the premium agent.

Looks like you're on a partitioned server ----> Product: BrightStor ARCserve Backup Version: 9.0 OS: WINDOWS Q: Does the CA Lotus Notes Agent support Notes running on a partitioned server? A: No, it is not supported.

Hi, first of all:apply Service Pack 4 AND the Disaster Recovery Service Pack 4 onto your ARCserve machine. I strongly recommend re-booting your machine afterwards!!! When the system is up again, enter the job status and double-click on "Server Properties": the ARCserve Base Product...

Hi, some questions left from your description of the problem: - Service Pack Level of the W2K installation you are trying to recover? - are you running BrightStor ARCserve Backup 9 or ARCserve 2000 (if AS2000 which build no. on base product and DR-Option? - is the server uniprocessor or...

@fritz4000 i've had tests with BrightStor ARCserve Backup 9 and the Disaster Recovery on XP Professional and Windows.Net Server RC1. On both systems the DR - using the ASR-Feature - has been a pure pleasure compared to the usual DR procedure. All you need is a BrightStor-CD, a XP/.Net-CD and...

Hi, try the following on the clients' side: Open "Realtime Options" and switch to the Tab "Advanced"; disable the option "Protect Network Drives". Hope this helps. Regards

Hello, if you're running a compaq server you are probably having a problem with the Compaq Insight Manager. Disable or remove it and see what happens after restarting the server. ARCserve6.0 has been dropped for support some time ago, but if you want to work with it, service pack 3 for AS 6.0...

I'm pretty sure the error you're getting reflects an improper license for your exchange agent. Rerun the license program which is "RegisterIT". (Note: reregistering a product will work for full product reg-id's only; NOT for Live Trials! Regards saop

Hello, this is an issue with the IE. IE 5.01 SP1 or higher should be installed to work with the ARCserve GUI. Regards saop

Hello, you created an account in the domain, but you have to create an additional one (dbagent acc.) locally on the member server as well. Check http://support.cai.com/techbases/asnt/16049.html for full instructions. Best regards

Hi, check this link at: http://support.cai.com/techbases/asnt/e8602.html Regards