E8601 Failed to connect to agent. (Agent=dbaxchg2, EC=91)

[nat3ten]

I am running Arcserve 2000 on an NT 4 machine. When trying to backup the exchange server actually the brick level i would all ways get repeated name pipe errors and a dr watson error on the exchange server. I went to ca's techsupport website and supposedly found a "fix." It told me to replace the old dbaxchg2.dll with the one i download. It fixed the dr watson error on the exchange server, and now arcserve can't connect to the exchange agent. I even tried installing SP3 for arcserve and still doesnt work. Anyone run into this problem?

nat3ten

 

[ARCserveGuru]

did you apply SP3 to the exchange agent as well? or else, they ain't gonna talk.

also apply

http://support.ca.com/Download/patches/asitnt/QO06202.html

guru

It such a good day for this patch

 

[nat3ten]

I have already applied this patch to the exchange server.

 

[ARCserveGuru]

Re-install the exchange agent, reapply sp3 to the agent, and then reapply qo06202. I have a feeling that messing with the dll's is the cause. so a reinstall should fix it up. especially with the patches.

guru

 

[saop]

I'm pretty sure the error you're getting reflects an improper license for your exchange agent. Rerun the license program which is "RegisterIT". (Note: reregistering a product will work for full product reg-id's only; NOT for Live Trials!

Regards
saop

 

[ARCserveGuru]

Let us know on the progress of the issue, I am quite interested in seeing what resolves it

thanks,

guru