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It's called "System Restore".. Disable it.. Murray

Howdy: Try going into Control Panel>Power Options.. Click on the APM tab and make sure it is enabled.. Apply to save the change and okay out.. Now try shutting down !! Murray

Did you try going to the Norton website for manual removal instructions?? http://securityresponse.symantec.com/avcenter/venc/data/backdoor.autoupder.html Murray

Howdy: What are the virii/trojans and where does Norton say they are located?? Murray

Howdy: Are you sure you pulled a 128meg stick or just a 64meg stick?? Try pulling the new stick and see if the system works !! Murray

Howdy: The printer drivers and operating program must be installed in every username in order for it to work.. Murray

Howdy: Right click on the Network Neighbourhood or My Noetworks icon on your desktop and select "Properties".. Now, change the logon from "Client for Microsoft Networks" to "Windows Logon".. Apply and reboot.. The logon screen may come up once more.. Click OKAY.. DO NOT just "x" out or...

Howdy: Did you try downloading the diagnostic program from the hdd manufacturer website and running that on the hdd to see if there was a problem?? Murray

Howdy: Yep, it's called a Restore Point and is built into XP.. Murray

Howdy: If the IT Dept. was worth their salt, they should have a backup of the file somewhere.. Out IT backs up the server every second day and each workstation gets backed up weekly.. If this was being done, then there should be a backup copy that could be used to restore the file.. If this...

Franklin: Well, that's one of the names it has been referred to but it actually stands for Deputy Fire Chief !! Murray

mikker: true, but why go through all the extra steps when XP will do it all on it's own??? Murray

Howdy: Yep... http://www.wown.com/j_helmig/dccmain.htm Murray

Mikker: Good advice if they wanted to put Win98 on.. Unfortunately, they are trying to re-install XP !!!! Riksta: Foolow ski's link.. Everything you need to know is there !! Murray

Howdy: Sorry, but ME does NOT have that security ability.. For that you will need Win2000 or WinXP.. Murray

Howdy: Take the power cord with you when you leave the system.. Win98 doesn't have the security or settings available to it to do what you are asking !! Murray

Howdy: AVG at www.grisoft.com (free download on left side of webpage).. Murray

Howdy: Have you partitioned (fdisk), formatted and installed an operating system on the new drive yet?? You have to in order for it to show as c: drive !! Murray

Have you tried going into the "Properties" option of the "PCI Multimedia Audio Device" and using the "install drivers" or "update drivers" option and then pointing the install to the location the SB Live drivers are (hdd or disk) ?? Murray

Howdy: Try going to tucows.com or downloads.com and doing a search for Registry Cleaners.. Run it and let the program filter out the un-needed Registry items.. Murray