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  • Users: wdhb
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  1. wdhb

    ID PRA cards

    Well I tried running an INV in LD117 & comparing it to CEQU to see what I could work out. The new NT5D97 DDP2 cards to show up as follows but the earlier dual pra cards & 0lder NT8D72 Thanks for your posts => inv prt cards Card inventory: 18 7 2005 0 6 43, 18 7 2005 0 7 40, 79 CP , 0 15...
  2. wdhb

    ID PRA cards

    How do I ID the card type & firmware for Opt81/61 network PRA's, as per the IPE cards in LD32 idc 4 0 1 => NT5K02LC R02 AD00C5K02LC 9515
  3. wdhb

    On line practice tests

    What's some good links for practicing for Nortel exams such as VoIP Technologies
  4. wdhb

    Trying to create ACD '0' and need help

    so what's dial 14? Are you trying to do a "directed call pick-up" or a "pick-up dn"? If your trying to do a "directed call pick-up" all of the extns still need to be in a pick-up group, ie rnpg must have something other than 0. The nite bell will also need to be in a pick-up group.
  5. wdhb

    Trying to create ACD '0' and need help

    In LD15 you need to change the ATDN from 0 to an unused #, then you can use 0 for your ACD in LD23
  6. wdhb

    ACD Queue Listing

    >ld 23 REQ lst TYPE acd CUST 0 TYPE ACD CUST 0 ACD 0 9296
  7. wdhb

    Enabling a disabled phone

    >ld 11 REQ: prt TYPE: dnb CUST 0 DN 4300 DATE PAGE DES DN 4300 TYPE SL1 TN 003 0 00 00 KEY 00 MARP DES WHANGA 24 AUG 2004 (3904) NACT REQ: enlu 3 3
  8. wdhb

    Ring once on Phone set

    also LD15 OPT = DBA
  9. wdhb

    Hot Desking Feature

    do not, I repeat do not ASR to achieve this. You will be very sorry if you do - sets stuck in s/w etc, continual sysloads, INIs etc
  10. wdhb

    ACD VOICE MAIL

    if you use overflow & overflow thresh hold, the 1st caller, this is the minimum, will remain in the q & any calls that do overflow to amil loose their position in the q
  11. wdhb

    Second line on digital set needs ringing not one beep

    ld15 OPT allow DBA LD11 CLS allow FITA
  12. wdhb

    Upgrade from Rls 2540b to Succsession Rls 3

    I have had 12 switches upgrade, all networked. TRO needed to be turned off in the route, use TAT on the d-ch instead. Have an issue with coming from any external route, including internal tie line route, where the call hits an acd with ncfw back out, this doesn't work, had to replace with phantoms
  13. wdhb

    System ID

    administrative id only
  14. wdhb

    Move of Extensions

    being a good customer focused sort of guy, i always make them change numbers. set up their old #'s to a voice announcement telling the caller what the new # is. run that for 3 months & you can recover the old #'s. much tidier for numbering scheme maintnenance
  15. wdhb

    Attendant

    is this for a 2250 / 1250 concol. if so, you only need to assign a BKI key in ld12
  16. wdhb

    "Mix" printout

    doing a list in LD81 will only show the MARP of each DN, usually the lowest TN number for analogues or lowest TN Key 0 for digital. Try printing a dnb & look for multiple tn's against the dn
  17. wdhb

    SCH0011

    could be. i just tried adding some that would conflict with shorter or longer dn's & it accurately sch codded me REQ: new TYPE: 500 TN 16 0 2 14 DN 65555 SCH0371 DN 655 SCH0730 DN 65 SCH0730
  18. wdhb

    Setting Call Forwarding Remotely

    DISA, (Direct Inward Subscriber Access), is where you assign a line, such as a ddi number to the DISA feature in LD24. Incoming callers receive dial tone, and appear to the system as an extn, which means you can use the remote call forward activation/deactivation feature as you would from any...
  19. wdhb

    2250 Console

    ld15, doesn't xdp / idp turn the consol displays on & off
  20. wdhb

    Setting Call Forwarding Remotely

    you can use the RCFA & RCFD feature set, but you would need a DISA line to access

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