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  1. VOIPeng

    Looking for Information | Avaya CM Monitoring

    You can also try Doradosoftware.com they make a software suite that allows you to monitor and manage your network including Avaya devices and data devices from Extreme, Juniper and Cisco. Thank you, VOIPEng
  2. VOIPeng

    Group Paging

    If you are using IP Phones they will not support the over the phone paging properly up to the 32 members. If you are using Digital phones it should work fine. For IP Phones you should look into a IP Phone application utilizing the Push API on the 46xx & 96xx IP Phones, like Litescape. Thank...
  3. VOIPeng

    Avaya IP Question

    Avaya CM can have Digital or IP Phones recorded using CMAPI/DMCC recording in conjunction with an Avaya AES (Application Enablement Server = CTI Server). The following a great link that outlines how Avaya supports CMAPI recording usign TSAPI. In this link it is discussed for the purposes of...
  4. VOIPeng

    S8300/G350 FTP backup fails

    I'm having the same issue with CM 3.1.2, looks like a permissions issue. Oddly we can FTP backup to the loopback address 127.0.0.1. Performing ERROR RECOVERY, please wait..... Can't locate object method "quit" via package "ftp" (perhaps you forgot to load "ftp"?) at /opt/ecs/sbin/backup line...
  5. VOIPeng

    Branttel Networks Canada

    If you would like some further information on our company please feel free to contact us 1-888-632-0585. We have clients all across Canada and the US, we have deployed the latest of Avaya's Solutions, including S8XXX Media Servers, GXX0 Gateways and Modular Messaging. We have a team of...
  6. VOIPeng

    CDR capture via TCP/IP on Linux host

    Then is there a way I could set up this Linux box to server the records to multiple other hosts, either send them to multicast IP address or allow other box to "poll" this Linux server. Thank you, VOIPEng
  7. VOIPeng

    Modular Messaging

    Lifeisloud has the correct answer without the public-unknown table populated the system does not send the correct digits to the MM, so it doesn't know what extension is calling it, so as a result it plays the un-integrated answer. The instructions above should resolve the issue, if not ensure...
  8. VOIPeng

    TAPI/CTI on Definity?

    You can also use the Avaya IP Softphone in the Control of DCP/IP mode, this doesn't require a MAPD or DLG functionality, but each user will require an IP Softphone licence. It also adds some more functionality including complete control of your Phone using your PC. To get this functionality you...
  9. VOIPeng

    DHCP question

    Just some quick notes: Ensure that they can ping the DHCP server from the VOIP subnet, besides that it is ensuring that the DHCP relay is working properly from the router to the DHCP server, then secondly that your DHCP server is set up with the second scope with all of the proper settings for...
  10. VOIPeng

    Modular Messaging vs. Audix Intuity

    If features like being able to access your voicemail from within your MS Outlook, or being able to use features such as Find Me are important these are features that only Modular Messaging can address. The Modular Messaging is the prime solution for 300+ voicemail users, in addition if you are...
  11. VOIPeng

    Upgrade Paths

    You may want to wait for for mid-this year when CM 3.0 will be coming out, at that time you are going to want to look into migrating your G3si to a S8500 Media Processor, this would allow you to grow to 2400 stations and 800 trunks, if this does not meet your long term goals then you would...
  12. VOIPeng

    S8700 alarming

    As James said above the alarm notification and outcalling numbers are all set from the Linux shell on the S8X00's. In addition to get a full indication of the alarms of that exist on the system from the Linux shell issue the following command: almdisplay -v This will display all of the alarms...
  13. VOIPeng

    Whisper Page

    Does anybody out there use the Whisper Page feature on a Definity? If so how does it work for you, if a user is on a speakerphone call and someone whispers then, does the person I am talking to hear the whisper page? We have found on our testing that yes they do hear, our system is a CM 2.1.1...
  14. VOIPeng

    DCS Path Replacement

    Did you get this working, if you did what did you need to setup? We set up the Qsig Path Replacement Extension, on the trunk group we have Better-route selected and it is setup as Protocol B, on the second page of the Trunk Group do we need the NCA-TCA Trunk member defined? Thank you, VOIPEng
  15. VOIPeng

    QSIG Path Replacement

    Does anyone have any documentation on how QSig Path Replacement works and specifically with voicemail? I can find very little besides screen references but no documentation on how to set it up on a trunk group with screen references. Does anyone have QSig path replacement working currently and...
  16. VOIPeng

    Softconsole Issues

    We are having issues with calls to and from Softconsoles at a site in which the operator will be in the middle of the conversation and will drop the callers. This issue is only occuring with the Softconsoles and we have changed the ports of the talkpath phones they are using. Here are the...
  17. VOIPeng

    Personal Operator Schedule in MM 1.X

    Correct you can configure a personal 0 out for a user as well as there is a default day and night 0 out. You can configure the personal 0 out in the Subscriber programming Thank you, VOIPEng
  18. VOIPeng

    group paging on the Avaya 4612 IP phone

    We could not get the group page to work flawlessly with the IP Phones and resorted to overhead paging. Thank you, VOIPEng
  19. VOIPeng

    Problems with 4620SW IP Phones

    look into your display events for the stations that this is happening with? Also keep tabs on which extensions are having this problem and what interval it is happening, what is the DHCP lease time you have set on your DHCP Server. I have seen in the past when too many phones request DHCP at one...
  20. VOIPeng

    IP Softphone

    What release of CLAN do you have? Also do you have a data module for the CLAN and have it defined in the IP-interface form. It should be a minimum of TN799C or 799DP (better). I have a feeling you have a old CLAN. Thank you, VOIPEng

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