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What was the result of this trouble? I am running into a very similar issue and am curious to know what the outcome was here. Thanks MRoberts

Follow up question: Ok, great. Thanks! But now what do I do with the Delta Server? They have Call Center. How do I migrate Delta Server to CCR?? Thanks MRoberts

Hi all, Can I upgrade a version 1 cabinet to 8.1 software? Or do I have to upgrade the cabinet to a version 2 first. Thanks MRoberts

It is a LUUDC... MRoberts

HI all, I have an IPO in Basic (muppet mode :-( ) 8.1.69. I am trying to connect a Partner doorphone via an ETR card. I've tried the power fail ports and the regular ports. When I plug it in, it immediately calls 10. But just at that one moment when I plug it in. It never works again. Doesn't...

Seriously? Yeah I tried that one first. [thumbsup2] MRoberts

Does anyone have a SAPS installation card. I know how to tell my client to wire it up for digital phone boosting but he is needing a picture along with the instructions. I can't seem to fine an installers guide on it. Any help would be greatly appreciated. Thanks MRoberts

So the set up is the same except dialing 777 to access the box, then *07 to access outcalling programming? MRoberts

Now the question is does outcalling work for users in Basic Edition (8.0)? Or must I have standard IPO with Essential (7.0 and higher of course) MRoberts

I was searching for outcalling procedures in the Basic Edition and didn't find anything. Is the set up the same as the maiboxes in Embedded voicemail? MRoberts

Cool. Does anyone have a basic cheat sheet for setting that up? I've tried it with putting the SMTP info in the System header and then putting the user's email in the Voicemail Email and nothing is happening. Maybe I am missing something. Does anyone have a quick cheat sheet for me to compare my...

I thought with release 7 with Essential Edition, the Office worker lets you do vm to email. In the Help files it says UMS web services with a check mark for Office worker. MRoberts

http://www.a1teletronics.com/training.shtml MRoberts

Hi all, Is the 90 day grace period still available. I have "heard" that going from 7.x.x, making a call, then upgrading to 8.0.43 is not working even though the client is within the 90 day grace period. Avaya is still allowing major (7 to 8) upgrades as long as the machine is within that 90...

Which is what I am trying to do. Build a toll restricted ARS table (51) and then put a user short code that points 9 to the ARS table (51). In the table I add: Code: 1N Telephone number: (nothing) Feature: Barred Line Group ID: 0 Is that correct for barring 1+ dialing? What if I unchecked...

If I put in the user's short code: 91 barred 0 Should that not stop the 1+ from being dialed? Because the customer isn't going to wait for secondary dial tone (in order for the call to be in the ARS table), they are just picking up dialing 91number. or would it be 1 barred 0 MRoberts

sgrossman- I put 1N; and it went through anyway. I've tried a bunch of ways, I can't tell you for sure if I did straight 1N. tlpeter- the customer is going to simply dial 9 and immediately dial the number, they are not going to wait. I did read your faq this morning. :-) AACon- I have not...

Hi all, I have done this before and it has worked. I am now on another system and it is not working. I shall explain. I am working on an IPO v2 7.0.27 and I am creating a new routing table (51) that will restrict all toll calls. In that table I am adding short codes like: Code: 1N Telephone...

Thank you! MRoberts

Thanks! I will believe the experts :-) MRoberts