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Nevermind, found it myself. If anyone else needs to know, go into safe mode and delete the program titled Wintutor.exe. hg :-Þ

tried msconfig already. it either isn't listed in there, or it is listed under a name I don't recognize. Thanks for the help, though. hg

I need help! I've got a E-One 500Mhz I'm working on for a customer and have run the restore for them. Now, I'm getting the Mouse Tutorial at startup and it locks out keyboard access, preventing me from hitting escape to bypass. I don't get it in safe mode and I know there is a registry...

My understanding is that it depends on the dsl mdm provided. Your telco will probably provide the cheapest for free and make available a multi-system modem for a fee. I also understand that it tends to be cheaper to get a cheap router to put between your modem and your systems. Plus, having...

I would agree with paparazi, but recommend also that you remove your scsi adapter card first, just in case you also shorted out the pci card slot. Then, if you pop the ps when you put the scsi card back in, you'll know exactly what caused the ps to fry.

What kind of system is it? Many systems you find in retail stores, ie compaq, HP or sony, prefer you install the new drive with the jumpers set to Cable Select. The only way to find out if you need to set the new drive as Cable Select is either to check the cable for labeling (you'll see...

I'd recommend starting with removing and reinstalling the pcmcia card slots in the device manager under safe mode. Let it reinstall and see what happens. Because the pc-card slots work off the floppy but not the hard drive, windows is causing a driver or resource conflict. If r&r doesn't...

The quickest and easiest way to find out if it is hardware is to boot to your windows 98 Startup floppy disk and select Boot with CD-ROM support. type the drive letter for the cdrom then a : (colon). at the new prompt type dir and press enter. this will list contents of the cdrom drive. If...

First, try shutting down after removing the modem. Some of the cheaper PCtel modems can cause this issue (I usually only see it in Emachines, though.) Second, go into bios and disable ALL power management options and set anything that doesn't have a disable option to Always On. Try again. If...

I'd try uninstalling the scanner and reinstalling it. I've only got a little experience with them, but have seen that when settings adjust themselves, a reinstall is first thing to try. They are so software dependent that it tends to help. good luck. hg

That is usually a software setting. The modem properties are not set to hang up upon connection termination. Go to control panel, Modems, Dialing properties and set it to auto disconnect after use or event (however it's worded). I borrowed this from a tech-tip my company has available to me...

okay, need to add this part don't I... email me at rhoghaa@hotmail.com

You may be having troubles with your serial port. Was there a period of time when you first changed from the diamond to the 3com external that you have no problems with it? Or were the problems continual? Have you tried using a different modem cable? How often do you get the CRC errors? If...

We may soon see an adapter that will plug into the USB 2 port, but USB1 has a max speed of 12Mbits per sec whereas the IEEE 1394 (also known as firewire) runs at 400Mbits per sec. There just isn't the bandwidth available on standard USB. USB 2 will work at up to 480Mbits per sec, so it might be...

Not sure about this, but I know that laser alignment has alot ot do with it. If the laser that burned the cd is slightly out of alignment, the readers will not necessarily read it. It depends on the allowed variance the customers player or your cd readers work with. I've seen where a cd...

DON'T GET THE CARD FROM HAUPPAGE. I used to sell those at a local retailer and we used to make fun of the poor suckers that bought those after they left. We knew they'd be back the next day to exchange it for something that worked.

I have seen modems hold phone lines down so long as they were connected to the phone line. Every now and again in my job in tech support, I'll get one of these calls where the phone line works if the modem is disconnected. I didn't see it mentioned if the modem was disconnected and then the...

Something I dont' see mentioned here, which should be noted, is that you are installing the cdrw on the same cable as the original cdrom in a compaq computer. Check the jumpers on the cdrw and make sure they are set to Cable Select. Compaq uses this jumper format almost exclusively. Also...

It might help you to do some looking through the following website. it lists information about ACPI, where to find it and what it does. Also it lists some tools that might be helpful. http://www.acpi.info/index.html

Sorry, Grygst, but 255.255.255.0 would be a class C subnet. You might be able to set it to 255.255.255.255 which would be an all inclusive broadcase address or 0.0.0.0 which is a querry address. However, I'd just go through and uninstall the NIC and the networking components (TCP/IP, dial-up...