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Your going to be better off using handset/headset recording device as the user will always have control of recording and which line .... ...bob...

Your right Joe...need to make these two users "auto-attnd" and no problem.... ...bob...

Your going to need more than just a TN 2402 slso....good luck !! ...bob...

Set ur modem for 2400, these things are slow at best...auto sync won't work on any of my PC'S, I have to set it @ 2400 baud. ...bob...

Check on that route pattern form AT&T tends to like the setting "natl" instead of "international"...don't ask me why but has alway's worked on our switches. ...bob...

793B Supports CID R8.2 and above ...bob...

Simple enough : Audix Admin change auto attendant routing routing table x1111 column #1 > schedl bus1>hol1> x2222 day/night service Should do it, might want to add a msg wait light for 1111 to 2222 ...bob...

One thing I noticed in your post is that you stated you have the line setup as a 2500...every switch I have is setup as a "500" not sure if that will do the trick but worth a shot. You have changed everything else..and like Tier3 said if you have a 742B, 746B you should be gold...Not sure what...

Like 4merAvaya said if you have a spare slot add another 750C...man you can buy one for cheap...cheap..Not worth the hassle of doing your announcements again... ...bob...

Dave... Might have been easier to just set it up as a LDN the you could name it XXXXXXXXX , Operator would be able to see it easily...just sayin !! ...bob...

Better yet...just reseat the "Definity Audix" in the carrier you have a better shot of it coming back up if its going too. ...bob...

Yep..hopefully the reboot does the trick but if not your existing connection with work fine with your laptop especially with DSA/ASA then you can use the "direct serial connection" in the add new switch screen and you should be gold... Good Luck ...bob...

If you have Terranova still that's about as easy as you can get, get yourself a usb/serial adapter for your laptop (work fine) heck Radio Trash has em..Terranova setup new switch, line connection, modem>1200/2400/9600, You should be able to get into it if like BSH says TN 790 is good...might...

I suggest you hook up your laptop, ect to the SAT port and gain access that way for now and find out whats going on, not a big deal to do that. Sure you have the correct ext # on the aux port or even a station assigned there? Get another SAT or your laptop going !! ...bob...

Take your CAG ext # make it a X port station and give your 12 users a "bridged appearance" button of it...Now everyone has it ringing on their phone and can answer it....:-) ...bob...

Your right dude no coverage path on attnd..What you can do though is change the 6416 ext to a x-port station with coverage to the attnd and then to vm. Put a msg-wait light on the console for the ext # and that way they will know if they have vm. Make sure to use the user name for the ext name...

Not sure about "yours" but my vm has more than (1) port...How would you get to them as smokinjoe ask's.....? ...bob...

Like SJ said...good way to do it, if you can't do vdn then you can also do it in "audix" ...bob...

But in answer to your ?? "yes" You can do that. All you need to do is go to "change circuit" and populate your other prologix with the identical circuit packs even though they aren't really there and then you can add stations, trunks etc;...save trans and your good to go !! Lot's of work...

If memeory serves me right you probably did it in the Intuity..under "change auto attendant routing table" and then "route table"...that's where it used to be..then you could direct it to a different mailbox..... ...bob...