Cover path for 302C Attendant Console

[dudecrush]

Our "front line" attendants have 2 phones: a 302C attendant and a 6416D+ personal phone. I'd like to eliminate the personal phone and make the attendant phone their actual extension.

Problem is, there is no cover path field on the attendnant page. As such, I don't see how they can have voice-mail.

Anyone have an answer to this problem?

 

[wellco9530]

Your right dude no coverage path on attnd..What you can do though is change the 6416 ext to a x-port station with coverage to the attnd and then to vm. Put a msg-wait light on the console for the ext # and that way they will know if they have vm. Make sure to use the user name for the ext name so when the call comes to the console it will say cover to Billy Bob that way they know it's a call to them.

Good Luck

...bob...

 

[dudecrush]

Thankss wellco9530 - I thought of that same thing on the way home that night. It's not ideal, but better than nothing.

Thanks!