Audix Voicemail TN568

[Antaew]

I have a Audix voicemail (TN568) connected to a Definity. The System lost power over the weekend and now the voicemail link has been lost. I can't access the Console at this time but would like to know can i push the shutdown button on the card to reboot the Audix. Will that shut down button also power the unit back up?

Regards

 

[wellco9530]

Better yet...just reseat the "Definity Audix" in the carrier you have a better shot of it coming back up if its going too.

...bob...

 

[wmainc]

Don't just pull it out without having it shut down. What are the LED's (green, yellow, red) on the front of the TN568 showing?