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  1. fireeater

    Trouble with customers

    you can always revise the labour cost (saw this at a tire store) price for tire instalation $25.00 per hour price if you hang over my shoulder $35.00 per hour price if you help $65.00 per 1/2 hour i handed that to a customer one time ,that would not leave...
  2. fireeater

    Call Pilot 100

    if you can't find the ip address you will need to connect with the 9 pin rs 232 port and find/ change the ip address _____________________________________ S.H.A.D.O. _____________________________________ mike
  3. fireeater

    Can't change button B01 "Line 1" on M7208 phone

    may be easier to do a set copy _____________________________________ S.H.A.D.O. _____________________________________ mike
  4. fireeater

    911 laws?

    if it is a problem dialing 9 for outside access change to dial 8 and leave 911 for the 911 calls all other calls dial 8 all systems need to dial 911 to permenently manned callcenters _____________________________________ S.H.A.D.O. _____________________________________ mike
  5. fireeater

    Call Pilot reset?

    feature 985 9 password _____________________________________ S.H.A.D.O. _____________________________________ mike
  6. fireeater

    Can I do this during the day??

    should not have a problem but if in doubt backup backup backup _____________________________________ S.H.A.D.O. _____________________________________ mike
  7. fireeater

    Norstar and Engenius

    they work well but you have to train the client to use the feature codes for the ata the speed dials work well for this also you may have to change the hookflash timing _____________________________________ S.H.A.D.O. _____________________________________ mike
  8. fireeater

    how do i record from m7310

    you could checkout pandavoice they have systems that integrate with norstar i have a couple police station that use them _____________________________________ S.H.A.D.O. _____________________________________ mike
  9. fireeater

    CICS MOH not working

    if your getting music with f86 then the ipod is fine is it happening on 1 line or all lines it could be the trunk card _____________________________________ S.H.A.D.O. _____________________________________ mike
  10. fireeater

    volume on telco

    thanks _____________________________________ S.H.A.D.O. _____________________________________ mike
  11. fireeater

    volume on telco

    psc ??????? _____________________________________ S.H.A.D.O. _____________________________________ mike
  12. fireeater

    volume on telco

    i have an audio conference system that is using a pots line to make the call the problem is the transmit and recieve volume is so low (when tested on demac with butt set) telco says they can't do anything about it (natch) does anyone know of a device to boost the telco line thanks...
  13. fireeater

    Call Pilot programming tips needed!

    1. existing programming will not be touched _____________________________________ S.H.A.D.O. _____________________________________ mike
  14. fireeater

    Callers can't access Company Directory

    company directory # is only accessible from the main greetings (this includes the path "0" of the ccr tree, if it is set as a menu) _____________________________________ S.H.A.D.O. _____________________________________ mike
  15. fireeater

    adding extension without telephone

    in the mailbox programming there is a option for alternate dn's just put in the other dn's here but remember a mailbox can have multiple dn's assigned to it but a dn can only belong to one mailbox _____________________________________ S.H.A.D.O. _____________________________________ mike
  16. fireeater

    adding extension without telephone

    you can add a mailbox ,with out a problem it would be considered a guest mailbox with out having a phone set the only ways that people can get to it is either through the auto attendant , with the feature codes f980 and f986 the mailbox can be set up with off premise notification to let them...
  17. fireeater

    New CICS Cabinet

    sounds like the cabinet is for 220 volt 50 hrz not 110 60 hrz _____________________________________ S.H.A.D.O. _____________________________________ mike
  18. fireeater

    Call Pilot error while listen ""the system was unable to reach the num

    check the cos settings it may be set to only call out 1 time so if you don't answer the first call you will get the message _____________________________________ S.H.A.D.O. _____________________________________ mike
  19. fireeater

    Call Pilot error while listen ""the system was unable to reach the num

    just to elaborate the above off premise notification OPN is a number you specify in the mailbox (once in mailbox press 8 for admin menu and the 6 for opn menu) when the mailbox get's a new message it will turn around and try to call the number you put in (cell phone ,home phone ,pager) to let...
  20. fireeater

    Call Pilot not allowing user to logon F981 says "exit"

    if you can get into the manager check the license's the older software card will have keycodes for original system will need to change keycode you may have more mailboxes then allowed also check if the vmail is activated in the configuration (voicemail = y...

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