We have an odd problem with the company directory on our CallPilot 100...if a caller follows all the prompts ("if you know the name of the person you're calling for, press 3"...then, "for the company directory, press #") when they hit #, the system pauses for a sec, and then says, "exiting the system" and hangs up on them. BUT, if you hit # from the main menu, the company directory works fine.
Can you think of any reason why it wouldn't work one level deeper than the main menu? So strange. Thanks.
Can you think of any reason why it wouldn't work one level deeper than the main menu? So strange. Thanks.