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  1. TheMagicJBone

    NCR Command Center (CMC) - Clean Up Offline Terminals

    Yeah, then set the restaurant on fire and shoot yourself in the genitals. Delete c:\program files (x86)\ncr\cmc\sitetopology.config and restart the command center service, log out of command center and back in. There really is no end to the bad advice on the Internet, is there? J
  2. TheMagicJBone

    Its French where it should be english

    Every time I've seen that, the cards that do that are marked by the issuer as being from French-speaking areas of Canada. I'd look into that first. J
  3. TheMagicJBone

    HELP! Aloha POS @ hotel error message

    As this is a new install, the POS-PMS interface should be talking over TCP/IP. Either way, it doesn't sound like a communication problem to me, it sounds like either configuration or timing (like the check was closed). Try setting ALLOWCLOSEDPMSTENDERADJUSTMENT=TRUE in your aloha.ini in...
  4. TheMagicJBone

    Cannot find File Server

    This could be an issue: Apr 06, 05:32:46.983255, [4788], [WARNING], [AlohaNetInfo], "UnicastChannel::BroadcastMessage will use default gateway:192.168.16.100 for routing to host:192.168.16.100" Your terminals, unless you want them to access another network (like the Internet or a wider WAN)...
  5. TheMagicJBone

    Reprinting Kitchen Chits - AlohaPOS

    You wouldn't want to enable that for every order entry access level. The staff could resend stuff all night and pocket tons of cash. You'd want to limit this to those with manager access only, as it's basically telling the kitchen/bar to make something without a (unique) chit. J
  6. TheMagicJBone

    Voids and comps on chit. Aloha POS

    Check these boxes: maintenance\business\store\store settings\report printing\transaction chits\print void chit at remote printer and maintenance\business\store\store settings\report printing\transaction chits\print void chit when an item is voided. Refresh and test. J
  7. TheMagicJBone

    aloha grind.exe

    Plus this from the executable itself: AFEXPORT AFEXPORTONLY AFIMPORT AFUPGRADE AUPATCH BACKGROUND BALANCE CHECKFILES CLUBIMPORT DATA DATE DEBUG DEBUGCONVERTLOG DEBUGMERGETRANSLOGS DEBUGSQLBUILD FIXLOG FORCECONVERTLOG GNDDEPOSIT HOUSE HWND IBERDIR IGNOREDBVER INTERVAL MERGETRANSLOGS NODELETELOG...
  8. TheMagicJBone

    Missing Sales in Aloha

    If you're merging logs at the command line like that, you need to include the binary switch in the command: copy /b trans1.log+trans2.log merged.log I do that, then ..\grind.exe /fixlog merged.log then ren fixed.log trans.log and that should do it most of the time, unless your source logs...
  9. TheMagicJBone

    Aloha TS - Setting <$25 auto credit card approval for SOME revenue centers

    If you're using CFC/NAM, you can create an autodetect CC tender that has "Do not print vouchers" checked in maintenance\payments\tenders\ on the authorization tab. Call the tender CreditCard, set it up according to the doc for autodetecting credit cards, then at your daytime/nighttime cutoff...
  10. TheMagicJBone

    Aloha Running Reprint.exe from CMD

    Reprint and reprintq have the ability to reprint guest checks and checkouts, and can output to the screen or the default printer. I'm not sure you're going to be able to get it to output to a file or stdout (I'm guessing this is to be automated, not run by hand every day). Depending on what...
  11. TheMagicJBone

    P1550 with 5X7 display

    If they're Radiant/NCR branded customer displays, you've got either C500, C700, or C1200 depending on screen size. You'll need to install OrderPoint! (the ! is part of the name, believe it or not) on the BOH, then configure it with some flash animations. The RKS had implementation guides. You...
  12. TheMagicJBone

    Export CSV reports from the Command Line with Aloha Parameters and Functions

    You can get around that by running "echo 0 >> %iberdir%\YYYYMMDD\deposit.txt" before the export command. That'll create a deposit file in that dated sub, but using two > makes it append to the end of one that already exists, so it's safe to include in your winhook (it won't overwrite one if it...
  13. TheMagicJBone

    Carryover EOD Sales/Payments on Aloha Checkouts

    Got a couple questions. Exactly what versions of 6.2 and 6.4 are you using? QS or TS? Do you check out and clock out the (dummy) employees, or do a drawer checkout? If you could post the Aloha.ini from a store that's working and one that isn't (scrubbed for sensitive information, of course)...
  14. TheMagicJBone

    Aloha - Only master terminal takes new data

    If your terminals have servercapable=false, they won't update the local DATA folder from the fileserver. Mastercapable=true should force Iber to override servercapable=false, so you'll probably see both set to false on your non-master terminals. Change both to true and reboot (you can try this...
  15. TheMagicJBone

    Aloha Master Terminal has DT orders show up

    Usually DT=drive-thru. I'm going to assume that's the case, and from that, that you're running Aloha QS in a drive-thru environment that also has inside counter terminals. If that's not the case, fill in some of that and we'll try again. Is the problem that the DT orders show up on the master...
  16. TheMagicJBone

    Aloha Configuration Center Manual or Training

    The manuals are helpful, but the help in the program itself is surprisingly good. Hit F1 with just about anything highlighted, and it'll open a browser to the online help that MenulinkMan posted links to, but it'll drill down to the relevant info for you. Pretty handy feature. J
  17. TheMagicJBone

    Aloha Table Service Labor Reporting

    In Maintenance\Labor\Jobcodes, on the Financials tab, in the Report Settings group, check the "Consider jobcode as salaried for close payroll" box for the jobcode you want to be salaried. J
  18. TheMagicJBone

    Aloha, Tables and Tabs

    WWT = Working With Tabs, if your job code only sees tabs. Allowing a job code to use tables and tabs simultaneously was added in 6.1, so you're going to have to update. J
  19. TheMagicJBone

    Aloha Rookie problem

    You might be overthinking this. If the broken terminal and the replacement are the same make/model, or if they're even somewhat close, you could just pull the hard drive or uDoc from the bad one (if the hard drive or uDoc isn't what broke the old one), plop it in the new one, and you're done...
  20. TheMagicJBone

    Aloha 6.7.27 aloha logo

    STOPLOGO is for terminals with limited graphics power, or where it would cause increased power drain, like handheld (battery-powered) terminals. It won't stop the contact info from showing up at the bottom of the screen. It's also not a great idea unless absolutely necessary, because it could...

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