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What is the SN# of your printer? There is a firmware update for some of the 8500's and 8550's.

I havent heard of that yet but I wouldnt put it past anyone to do so. The ink cubes should be shaped a certain way to fit in the hole. Media Science is usually only half right (flat on one side instead being of shaped like the hole) and wont have the # on the bottom. They are flat on the...

Check your local ASP/SDP's to see if they have one in stock. pt #650-4214-00 $35 - $40 http://www.office.xerox.com/cgi-bin/resloc.pl?what=Service

They should be on (pulsing) during the warm up and some during printing.

All the internal parts are the same except the print head, power control board, and the main board.

Do not adjust the head on an 850 on up. (only 840) It is possible for a drum heater not working to cause this error but not very likely. The bulbs are cheap so I would try that first if you dont think they are working.

It is probably stuck in the preheat entry sensor. Remove the drum heater and you should find it.

Did you read TCouch's post on the link he provided?

Does it have an LTA on it? If so reseat the connection for the lta. If not pull the paper tray out and inspect the board behind the tray. make sure it isnt loose and doesnt have any loose connections. Make sure all the tray guids are set right and that none of the pins on the back side of...

Any other errors though?

If you are getting it again you need the updated ink loader asm. There was a problem with the sensor flags in the ink loader. Call Xerox.

Turn off that power saver and use intelle ready instead.

List all the other errors too. It could ba a faulty inter lock stitch or something else. Has it been worked on or moved reciently?

Check the DM clutch. See if it has been updated.

Check the process and transfix gears.

Check your fault history. You probably need a power supply. The 8200s are really picky about them. (11,042.xx:page count or 11,046.xx:page count)

Have you tried running the jetfix snippets yet? I've had really good luck with them. They can be found (with instructions) on the drivers page for that printer on the Xerox website. Also update the firmware. Talk to media science and see if they will replace the Print head wiper blade too.

It sounds like the snippet didnt take. How long ago did you install the snippet? (There has been a revision to the snippet.) Did you get a green text printout when the snippet was installed? Did you cycle the power after doing the snippet? Is the printer plugged into an extension cord or...

Can you give us a description of what it does when it jams?

Take the left side cover off and look for a big white gear. Before removing it note the orientation of the white vertical strait gear behind it. Open the IU cover all the way. Remove the big gear and push the noted gear as far up as you can. Put the big gear back on. Put the side cover...