The printer does power up succesfully and go through complete warm up and self check. When I tried to print documents from the printer it stated various errors. The errors were that the paper trays are empty, however, when paper is in the unit they state that the drawers are not installed correctly. Any ideas?
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Phaser 7700 No Paper message
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Does it have an LTA on it?
If so reseat the connection for the lta.
If not pull the paper tray out and inspect the board behind the tray. make sure it isnt loose and doesnt have any loose connections. Make sure all the tray guids are set right and that none of the pins on the back side of the tray are broken. Make sure that no paper scraps are behind the tray either.
If so reseat the connection for the lta.
If not pull the paper tray out and inspect the board behind the tray. make sure it isnt loose and doesnt have any loose connections. Make sure all the tray guids are set right and that none of the pins on the back side of the tray are broken. Make sure that no paper scraps are behind the tray either.
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