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How about: Call 1, Call 2...? :-) R.A.F. Communications Solutions, Inc We are what we repeatedly do; therefore, excellence is not an act but a habit - Aristotle If a man does his best, what else is there? - General George S. Patton

Make sure in the 'Telephone Number' field of your Auto Attendant shortcode you have the colon in place, e.g. AA:GroupName R.A.F. Communications Solutions, Inc We are what we repeatedly do; therefore, excellence is not an act but a habit - Aristotle If a man does his best, what else is there...

SIP is notorious for being a nightmare. So many kinks at times... R.A.F. Communications Solutions, Inc We are what we repeatedly do; therefore, excellence is not an act but a habit - Aristotle If a man does his best, what else is there? - General George S. Patton

DO you have the Ring Mode set to Sequential for the hunt group that is being set out of service? R.A.F. Communications Solutions, Inc We are what we repeatedly do; therefore, excellence is not an act but a habit - Aristotle If a man does his best, what else is there? - General George S. Patton

When you don't have access to the system remotely and you're not in position to correct the problem within a certain amount of time and the customer needs a quick fix/solution. It's defintely an action a dummy could perform. R.A.F. Communications Solutions, Inc We are what we repeatedly do...

Xima Chronicall. Absolutely the best right now for call reporting, in my opinion. R.A.F. Communications Solutions, Inc We are what we repeatedly do; therefore, excellence is not an act but a habit - Aristotle If a man does his best, what else is there? - General George S. Patton

It's hard to disable the card when System Status is not available, though. :-) R.A.F. Communications Solutions, Inc We are what we repeatedly do; therefore, excellence is not an act but a habit - Aristotle If a man does his best, what else is there? - General George S. Patton

Is it a local or long distant number you are testing the Call Fwding with? Is this happening with multiple exts or just one? R.A.F. Communications Solutions, Inc We are what we repeatedly do; therefore, excellence is not an act but a habit - Aristotle If a man does his best, what else is...

We've used/tested/installed the Engenius cordless phones and their reception/range is remarkable. If cost is not too much of a factor, especially for the quality and range you get, Engenius all the way, otherwise any normal cordless phone should work. R.A.F. Communications Solutions, Inc We...

Chronicall all the way... R.A.F. Communications Solutions, Inc We are what we repeatedly do; therefore, excellence is not an act but a habit - Aristotle If a man does his best, what else is there? - General George S. Patton

Not to be confused, I believe he means dial-out action/short code, not button. e.g. 9xxxxxxx/9xxxxxxxxxx (if 9 is your dial-out code) R.A.F. Communications Solutions, Inc We are what we repeatedly do; therefore, excellence is not an act but a habit - Aristotle If a man does his best, what...

I've had this exact same issue and was able to fix it by simply powering down the IPO/removing SD card/reinserting SD card/powering system back up, just as you have already performed. This happened about a year ago and the voicemail has not failed since. If it continues to happen, I would...

I would recommend the Viking Analog Door Phone (Model:W-3000) or the Viking Weather Resistant Outside Doorbox (Model: W-1000). Prices range from $175-$250 depending on the source you go through to get one. We've had success with these products (easy installation and good quality). R.A.F...

I forgot to mention: In the 'Company Directory' menu you would then be able to set action 2 to Dial-by-Number. Just stating the obvious. R.A.F. Communications Solutions, Inc We are what we repeatedly do; therefore, excellence is not an act but a habit - Aristotle If a man does his best...

Or you could create another Auto Attendant/Menu labeled 'Company Directory', set * to "Transfer to Auto Attendant", which you would set to go to the 'Company Directory' AA/Menu. This would allow you to create a seperate recording for the new menu, 'if you know your parties ext you may dial it at...

Are they using Visual Voice or are they going through the message prompts to change it? R.A.F. Communications Solutions, Inc We are what we repeatedly do; therefore, excellence is not an act but a habit - Aristotle If a man does his best, what else is there? - General George S. Patton

Yes, that is a combo card. A combo card has 6 digital, 2 analog and 4 analog trunk ports. If this is the only combo card or analog card in the unit, it appears you're out of luck with the current setup. However, if you are some how able to take one of the fax machines off of the system and...

Doesn't sound like an IPO issue then. Have you tried rebooting the PC you were trying to make the changes from? Was it via remote access? R.A.F. Communications Solutions, Inc We are what we repeatedly do; therefore, excellence is not an act but a habit - Aristotle If a man does his best...

What type of phones are they using? R.A.F. Communications Solutions, Inc We are what we repeatedly do; therefore, excellence is not an act but a habit - Aristotle If a man does his best, what else is there? - General George S. Patton

I'm assuming this is a IPO 406, which has two built-in analog ("phone") ports? If not that, is the unit a 500v2 that has a combo card installed in it, which also includes two analog ports? Either way, you should be able to unplug it from the digital port and move it to one of the analog ports...