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  • Users: olbs
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  1. olbs

    Checking hunt group membership

    Can also do it through Delta server, which is just a web page. This shows every user on the system though, not just the two receptionists.
  2. olbs

    Possible QoS issues

    Good morning, After a bit of research on the topic I've enabled some QoS between a 1721 and 2610 for VoIP, but the customer is still saying some calls are noisy. I've listed the commands and output of "sh policy-map int e0" from the 1721, the 2610 has the same settings and output. I'm thinking...
  3. olbs

    What's the best way to connect to a call logger?

    Is the date showing 01/01/1899 or similar? There is a recurring problem in some releases of Delta server where this happens, either use a private release or one that works.
  4. olbs

    SIP, SIMPLE, SES, and the 4.1 Firmware

    SIP Enablement Services is Linux-based software application that is deployed as a network appliance on the Avaya S8500 Server" "The SES Combo Server combines the SES Home and Edge functions into a single S8500 server form factor. " Still needs an S8xxx to run on by the looks, an expensive way...
  5. olbs

    SCN issue ringing wrong locations

    How are you routing calls from the line to the destination? in Incoming call route do you have it going straight to a group/extension(Name or number? Names also need to be unique in SCN's) or via voicemail first? And can you post the extension ranges, hunt group numbers and names in question...
  6. olbs

    Multiple call failure on callcentric with SOE

    1 licence per concurrent call, buy more licences for more simultaneous calls.
  7. olbs

    Hold music

    And anyway, thinking about it logically, 2 MOH sources is going to need 2 MOH inputs, a software version is not going to punch a hoe in the back of the unit and solder a new input on." Not if they open up more room for .wav files, and name them HoldMusic1.wav, HoldMusic2.wav etc.
  8. olbs

    vcm question

    ACA is all open book, anyone can pass.
  9. olbs

    SIP with multiple number registrations and one ITSP

    Can your ITSP set the account up differently, so you have Multiple valid telephone numbers on the account with a maximum call limit of 10? You can then program DID's to route incoming calls.
  10. olbs

    Configuring 857 Router

    Whats your current external IP address's on the Draytek? I would have assumed it would get an IP from the ISP for its Dialer interface as well as having an IP in your /29 range on its ethernet. Unless the draytek is just a bridge, with the Firebox doing PPP?
  11. olbs

    voicemail to email w/out ims?

    On all our sites we have an SBS2003 server with exchange, but on some in the past I have installed the SMTP option that is with IIS. What OS is the VM PC running?
  12. olbs

    Configuring 857 Router

    Leave NAT off on the 857, assign an external address in the /29 space to the 857's ethernet interface, make sure there is a default route on the 857 to the DSL interface (Dialer1). As long as your dialer has the correct PPP details it should work a treat.
  13. olbs

    voicemail to email w/out ims?

    Install an SMTP service on the VM PC, lots of different ones to choose from, as long as the PC has internet access of some type.
  14. olbs

    Short Code Question

    Search Manager's help file for SCN.
  15. olbs

    Change in CDP handling in recent IOS updates?

    Many IP handsets get these settings via DHCP options or TFTP a script file on boot, these handsets don't or can't do similar? Relying on a proprietry protocol to recieve this info doesn't seem to be the most sensible way to do it.
  16. olbs

    Issues with SoftConsle and SCN Hunt Groups

    Can you see the groups on the other system when you pull a config with Manager?
  17. olbs

    UM 2007

    We had a play with this as well, try looking in the Audiocodes for the Caller ID that is being sent from IPOffice - UM. We had it integrated via analog extensions, and did it the same way that analog fax servers work with the IPO. We had no way to signal back to the IPO to light the MW lamp...
  18. olbs

    837 with no IOS

    do a google search with : index apache bin c800 Try replacing c800 with c837, c837-12 etc to search for a specific filename. The interesting links are named "Index of....", "Index of /files/IOS/804" for example.
  19. olbs

    What causes licenses to go Invalid

    Have a look in the C:\DbgOut.txt file on the dongle PC, you may be able to find the interval that it checks. Look for Hiword, Status and Loword entries. We got so sick of dongle issues pre serial days that we used a crack for keyserve, so its been a while since I've done anything with this.
  20. olbs

    IPO DHCP Server...What's the point??

    Do five simultaneous DHCP requests from devices still cause the LAN to stop responding? Used to happen all the time which may be why they now reccomend this.

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