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  • Users: kavsagol
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  1. kavsagol

    MOH

    PlatinumGuy: Setting the IPO as the TFTP server is a very dangerous thing. We had one customer over a year ago, using the version 3.1.29. Every time a digital phone checked for an upgrade, it would try to connect to the IPO and fail, and the IPO would not close the tftp session. After a day or...
  2. kavsagol

    Starting VM Lite as a service like VM Pro?

    There are many sharewares and freewares that allow you to run any program as a service, a query in Google for "Run as a service" will find them. Even Microsoft has one in its Windows 2003 Resource Toolkit, search MS site and download it.
  3. kavsagol

    VoIP does not recover after network problems

    We don't use the IPO's as routers. Anyway, after investigating a little bit we found out that yesterday the network worked fine, but still many of the units had this problem. We are guessing that it is because of lack of VM Pro ports - it's about 200 people and allot came back from a vacation...
  4. kavsagol

    AVAYA Call Center with Cisco IP telephony

    You can use Avaya's CCC only with an IP Office unit. If the customer needs his PBX for more than the call center, you can put an IP Office with CCC and connect his Cisco to the IPO via PRI or IP trunks. If it is a small call center, around 10 agents, you can do it with an SOE with different...
  5. kavsagol

    failover and Redundancy between two IP office

    You can set up IPO with redundancy, but it is kind of a tweak. First you need to use 46xx IP phones. These phones need to get their configuration from a DHCP server. The DHCP server can set a fallback system for the phones, so if the first IPO fails they will connect to the second one. However...
  6. kavsagol

    VoIP does not recover after network problems

    We have a client with one IPO several IPO's (3.1.65) connected over a VPN. The VPN connection this client tends to stop working from time to time, and when this happens sometimes (allot of times) one of the IPO's connection becomes one sided - only incoming. When we look at the VoIP tool in...
  7. kavsagol

    CCC Reporting Error

    First thing is to check if ASP.Net 1.1 is installed. You should have a directory called C:\Windows\Microsoft.NET\Framework\v1.1.4322 (or if installed on a windows 2000 machine, it is C:\WINNT\Microsoft.NET\Framework\v1.1.4322). 4322 means the build number, could be different on your computer...
  8. kavsagol

    CCC Reporting Error

    Looks like an ASP related error, check the configuration of the Reports directory with IIS configuration.
  9. kavsagol

    VMPro Undocumented System-defined variables

    I have stumbled on another undocumented variable - $CID. IPO counts the number of calls and adds one each time, and the call Id is accessible through this variable and through TAPI. It is useful for IVR applications.
  10. kavsagol

    Dialing from ip lines

    I have no experience with 3.2 and 4.0, but i do know that with 3.1 the priority of the LCR must be 3, could be this bug returned in 4.0.
  11. kavsagol

    Can a mailbox have no greeting?

    I had one client who wanted no prompt on his mailbox, so I sent him a wav file containing 0.1 seconds of silence and told him to rename it to his user name and put it in the Greetings and Names directories. You can do the same for the hunt groups.
  12. kavsagol

    Connecting to an S8300 through logical LAN

    intrigrant: Like I wrote before, the S8300 does not need to access the physical LAN, it needs to access the IPO. The IPO is the router, so it does not require any NAT, as far as I understand routing. Devices connected to the IPO are connected through NAT, but not the IPO itself. If what you...
  13. kavsagol

    Connecting to an S8300 through logical LAN

    Actually there is no NAT since the IPO is connected to the S8300, and it has the main address. If it was a NAT problem I would have no voice at all, not only in one direction.
  14. kavsagol

    Connecting to an S8300 through logical LAN

    We managed to connect an IPO to an S8300 system through an IP trunk. Things are going great when they are both on the same network, however we need our IPO to be on 192.168.168.x and the S8300 is at 149.49.140.x, so we created a logical LAN on the IPO. The S8300 is the gateway for the logical...
  15. kavsagol

    Press 0 for immediate asst.

    Pressing 0 can transfer you to an extension only. I guess your Aliant VM connects to the IPO trough POT ports, so it is considered an extension.
  16. kavsagol

    Managed PoE switch or cheap?

    We had some bad experience with NetGear PoE switches. One model, a 24 PoE ports + 24 regular ports switch, would reset every time Manager tried to read the configuration and every time we installed Phone Manager. It seemed to be allergic to the broadcast messages these programs send. Another...
  17. kavsagol

    Configuring IIS

    It seems I'll go back to XP until I can buy a laptop that can work well with Vista Business.
  18. kavsagol

    Configuring IIS

    Like I wrote in my first message, it's not there. The file inetmgr.exe is not installed on my computer at all.
  19. kavsagol

    AudioCodes MP-112 FXS extention for Avaya IP Office

    dencom: How do you program th MP-112 to allow both incoming and outgoing calls? We managed to succeed only in one direction.
  20. kavsagol

    Configuring IIS

    Vista Home Basic - I installed IIS and configuration tools, but how do I get to IIS configuration? In XP/2000 I do it through the Manage function of my computer or through the control panel, but now I don't see it there.

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