PlatinumGuy: Setting the IPO as the TFTP server is a very dangerous thing. We had one customer over a year ago, using the version 3.1.29. Every time a digital phone checked for an upgrade, it would try to connect to the IPO and fail, and the IPO would not close the tftp session. After a day or...
There are many sharewares and freewares that allow you to run any program as a service, a query in Google for "Run as a service" will find them. Even Microsoft has one in its Windows 2003 Resource Toolkit, search MS site and download it.
We don't use the IPO's as routers. Anyway, after investigating a little bit we found out that yesterday the network worked fine, but still many of the units had this problem. We are guessing that it is because of lack of VM Pro ports - it's about 200 people and allot came back from a vacation...
You can use Avaya's CCC only with an IP Office unit. If the customer needs his PBX for more than the call center, you can put an IP Office with CCC and connect his Cisco to the IPO via PRI or IP trunks.
If it is a small call center, around 10 agents, you can do it with an SOE with different...
You can set up IPO with redundancy, but it is kind of a tweak. First you need to use 46xx IP phones. These phones need to get their configuration from a DHCP server. The DHCP server can set a fallback system for the phones, so if the first IPO fails they will connect to the second one. However...
We have a client with one IPO several IPO's (3.1.65) connected over a VPN. The VPN connection this client tends to stop working from time to time, and when this happens sometimes (allot of times) one of the IPO's connection becomes one sided - only incoming. When we look at the VoIP tool in...
First thing is to check if ASP.Net 1.1 is installed. You should have a directory called C:\Windows\Microsoft.NET\Framework\v1.1.4322 (or if installed on a windows 2000 machine, it is C:\WINNT\Microsoft.NET\Framework\v1.1.4322). 4322 means the build number, could be different on your computer...
I have stumbled on another undocumented variable - $CID. IPO counts the number of calls and adds one each time, and the call Id is accessible through this variable and through TAPI. It is useful for IVR applications.
I had one client who wanted no prompt on his mailbox, so I sent him a wav file containing 0.1 seconds of silence and told him to rename it to his user name and put it in the Greetings and Names directories. You can do the same for the hunt groups.
intrigrant: Like I wrote before, the S8300 does not need to access the physical LAN, it needs to access the IPO. The IPO is the router, so it does not require any NAT, as far as I understand routing. Devices connected to the IPO are connected through NAT, but not the IPO itself. If what you...
Actually there is no NAT since the IPO is connected to the S8300, and it has the main address. If it was a NAT problem I would have no voice at all, not only in one direction.
We managed to connect an IPO to an S8300 system through an IP trunk. Things are going great when they are both on the same network, however we need our IPO to be on 192.168.168.x and the S8300 is at 149.49.140.x, so we created a logical LAN on the IPO. The S8300 is the gateway for the logical...
We had some bad experience with NetGear PoE switches. One model, a 24 PoE ports + 24 regular ports switch, would reset every time Manager tried to read the configuration and every time we installed Phone Manager. It seemed to be allergic to the broadcast messages these programs send.
Another...
Vista Home Basic - I installed IIS and configuration tools, but how do I get to IIS configuration? In XP/2000 I do it through the Manage function of my computer or through the control panel, but now I don't see it there.
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