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  1. Baumann1

    High Pitched Tone

    Also had/have this problem, only on 1 site though and it was our first 4.0 deployment. Did the downgrade/reupgrade with no luck. Replaced the power supplies which seeemed to help for about six weeks and then regrounded the system which kept it away for almost 4 months. It resurfaced about 3...
  2. Baumann1

    IP Office Ports (more detail)

    I have this, but its from a while back. I think its all still relevant though Port Number Description 1 TCP Port Service Multiplexer (TCPMUX) 5 Remote Job Entry (RJE) 7 ECHO 18 Message Send Protocol (MSP) 20 FTP -- Data 21 FTP -- Control 22 SSH Remote Login Protocol 23 Telnet 25 Simple...
  3. Baumann1

    Trying to dial with Phone Manager

    F1 does not work while on a live call. For instance I have dialed a LD number and now need to enter my CO account code. I used to be able to do that from the keyboard.
  4. Baumann1

    Does any one find this to be an issue?

    Ron You and I must be in the same boat! Most of my customers here in the upper midwest think it is still 1956 and insist on live operators who handle all incoming calls. It's just the way they are and no amount of retraining seems to change their minds, so we need to try to conform the system...
  5. Baumann1

    Does any one find this to be an issue?

    Here here ronromano! I've been complaining about this for a year to no avail. I have a law firm that just put an IPO in last summer and the lack of this operation has caused me a ton of grief. I wound up making them use HFAI and they had to accept the fact that when the transfer completes...
  6. Baumann1

    IP Office hunt groups

    I once had a similar problem with the icons set to large in the preferences of Manager. I changed them to small and I could see everything
  7. Baumann1

    Collective HuntGroups on 4.1.9

    TOMMILLS is exactly right. I do this all the time and it works
  8. Baumann1

    4.0 and 4.1 call forwarding across SCN

    I guess I've never noticed, I just assumed they could. If they're saying "buy Advanced networking", what about SCNs on 3.2 and earlier releases? Is this not a problem on those?
  9. Baumann1

    4.0 and 4.1 call forwarding across SCN

    Which 4.0 is it? Just wondering so I 'll be prepared.
  10. Baumann1

    prepend area code on outbound call

    In your ARS table, make an entry of xxxxxxx; for a seven digit local call and in the Telephone Number column enter in 123N (assuming 123 is your area code)
  11. Baumann1

    Bedlam Sounder / Ringer & IP500

    If you don't want to di the capacitor tick, you can use an Avaya OPRE (Off Premise Range Extender) which is basically a voltage amplifier for the phone. I have used these in your situation in the past and they work great, albeit a little expensive. However they are plug and play and that...
  12. Baumann1

    prepend area code on outbound call

    If its the same area code for every call (say a local exchange), you can add it in your ARS table (In the Telephone Number column). If its not the same area code every time, then you would have to put an entry in your ARS table for every dialed exchange with the proper area code prepending it.
  13. Baumann1

    updating 5420D

    Sorry. The only time I've gotten that message is when I forget to leave Manager open, as that is the TFTP server for the phones. If you view the TFTP log in Manager while the phone is looking for its update, do you see anything?
  14. Baumann1

    Redial through Log and Phone manager Pro

    Sure. This is a portion of the ARS entry from a 4.0.7 system. Don't forget, I prefixed the line with a "9". Code Number Feature Line Grp ID 715845N; 845N Dial 1 xxxxxxxxxx; 1N Dial 1 The first one is a local...
  15. Baumann1

    updating 5420D

    Is Manager still open and running? Is the TFTP server defined in the system?
  16. Baumann1

    IPO with DuVoice VoiceMail

    I have not, but I'm going to have to in a few months in a hotel/motel and according to DuVoice it can be done. I too will be watching this thread closely for anyone who has any tips on this.
  17. Baumann1

    Trying to dial with Phone Manager

    Am I the only one who misses being able to dial from the PC keyboard in PMPro on 4.0.x? I remember when 1.x didn't do that and my customers beat me up about it until 2.0 came out and then you could. Now you can't again. I have customers who have put the brakes on at 3.2 because of this. Just me?
  18. Baumann1

    Redial through Log and Phone manager Pro

    I did the 9 prefix, but because we don't do 10 digit dialing in this area, I was able to massage the shortcodes/ARS to add the 1 for LD and strip off the area code for local.
  19. Baumann1

    IP Office with T1 and ANI

    I did this once, but it was long ago and I don't remember the specifics, but I think all I did was set the T1 channels to E&M Tie and it worked.
  20. Baumann1

    shortcode problem

    I tried and get the same thing. What kind of set are you using?

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